Top Tech Jobs & Startup Jobs in Cleveland, OH

Manage aerospace system, software, and hardware requirements throughout the product lifecycle. Responsibilities include requirements capture, traceability, change-impact assessment, configuration control, audit readiness, and verification and validation support. The role uses IBM DOORS or Windchill RV&S and applies aerospace standards including DO-178C, DO-254, AS9100, and ARP4754A. It also supports multidisciplinary collaboration, MBSE activities, process improvement, and occasional domestic and international travel.

Manage shipping, receiving, packing, tracking, inventory records, and deployment of IT equipment. Coordinate employee onboarding, internal teams, and shipping providers; investigate delayed or missing shipments; and provide basic equipment-related IT support. The role requires experience with logistics, inventory, shipping and receiving, or IT asset management, along with proficiency in Excel and Outlook.

Reviews, edits, and rewrites NASA safety and mission assurance policies, manuals, and related content for clarity, consistency, grammar, tone, and style-guide compliance. Develops and publishes content through content management systems, integrates reviewer feedback, manages production workflows, conducts research and peer reviews, and collaborates with technical experts, designers, videographers, customers, and leadership to deliver high-quality materials on schedule.

Leads Drips’ Client Success function by managing executive client relationships, driving retention and revenue expansion, influencing product strategy, developing scalable playbooks and dashboards, overseeing escalations, leading business reviews, and hiring and mentoring Senior Client Success Managers.

Analyzes business systems and processes, develops requirements and functional designs, translates stakeholder needs into backlog items, and supports Agile development. Responsibilities include maintaining process documentation, defining acceptance criteria, coordinating testing and defect remediation, facilitating user acceptance testing, verifying production changes, supporting demos and training, and collaborating with technical teams. Provides business analysis guidance, recommends process improvements, and mentors less experienced analysts.

Provides employee relations support across the U.S. and Canada, coaching leaders, conducting workplace investigations, managing corrective actions, interpreting policies, and mitigating employment risk. Supports onboarding, leaves, accommodations, organizational changes, compliance initiatives, documentation, and broader HR projects. Requires Canadian employment-practices knowledge, strong investigation and conflict-resolution skills, discretion, communication, organization, and 1–3 years of progressive HR or employee relations experience.

Maintains and optimizes EWM master data supporting distribution center operations, including systemic locations, pick paths, put-away logic, picking queues, and related data tables. Troubleshoots warehouse and depot system issues, identifies root causes through trend analysis, and partners with distribution center leadership to update data for schedule changes and continuous improvement. The role requires strong organizational, analytical, communication, and warehouse management system skills.

Lead regional sales growth and profitability across multiple locations by setting sales strategy, coaching location leaders, developing key account plans, controlling costs, analyzing financial and market trends, partnering with marketing, and ensuring safety and compliance. Regular customer visits with Key Account Managers and frequent travel within the region are required.

Leads dealership service and parts operations, facilities management, OEM relationships, compliance, customer satisfaction, profitability, and continuous improvement. Oversees up to 50 associates and managers, monitors operational KPIs, manages vendors and maintenance projects, ensures warranty and safety compliance, develops staff, and drives Lean and Kaizen initiatives.

Provides hands-on onsite desktop and field support across office and factory environments. Performs break/fix, deployments, escalations, incident management, major-incident root-cause analysis, ticket assignment, and issue prevention. Supports laptops, rugged devices, printers, scanners, and conference room A/V equipment. Uses ITSM tools, IT Shop, SCCM, and Nexthink while troubleshooting Windows systems and basic network issues. Maintains SOPs, runbooks, and knowledge articles.