Top Tech Jobs & Startup Jobs in Cleveland, OH

Lead regional sales growth for Yale and Master Lock professional and connected products across a multi-state Northeast and Midwest territory. Develop sales strategy, revenue plans, forecasts, channel partnerships, and market expansion initiatives. Manage independent sales agencies and executive relationships with distributors, integrators, builders, developers, property managers, and owners. Drive adoption of connected access solutions, optimize distribution, execute pricing programs, and collaborate cross-functionally on launches, forecasting, and customer growth.

Provides high-volume technical support through phone, ticketing, and chat channels. Troubleshoots hardware, software, network, access, and application issues; manages incidents in ServiceNow; handles escalations; and communicates solutions to nontechnical users. Guides junior analysts, supports knowledge management and training, analyzes trends, recommends process improvements, and contributes to IT service efficiency and compliance.

Provides enterprise technology support through phone, ticketing, and potentially chat channels. Troubleshoots hardware, software, network, access, and application issues; manages incidents and escalations; documents resolutions in ServiceNow or similar ITSM tools; analyzes trends and operations data; supports knowledge management, training, process improvement, and automation; and coaches junior analysts while maintaining customer service, security, and confidentiality standards.

Leads strategic data analytics initiatives, advanced analysis, visualization, and statistical modeling for client engagements. Oversees multiple projects, develops data-driven solutions, ensures data integrity and security, drives innovation and thought leadership, identifies business opportunities, maintains executive client relationships, and mentors analytics teams. The role also sets strategic direction, supports business development, and promotes emerging technologies across the practice.

Leads data modernization initiatives for healthcare payer clients, designing pipelines, integrations, transformations, architectures, and warehouse solutions. Manages complex delivery using Airflow, Azure Data Factory, Databricks, and Snowflake; improves data quality, governance, security, and performance. Advises clients on data strategy and modernization roadmaps while coaching technical teams and aligning solutions with business, reporting, compliance, and security requirements.

Sell Spectrum Business communication solutions to small businesses through territory-based prospecting and consultative needs analyses. Manage leads through the sales process, meet sales targets across data/phone/video/mobile, maintain CRM records, collaborate for order execution, and provide proactive customer support. Daily field-based selling with occasional office work.

Lead cybersecurity architecture initiatives for Consumer & Community Banking Trust & Security. Evaluate controls, processes, technologies, and enterprise solutions; provide technical guidance to teams, vendors, and senior stakeholders; and recommend improvements during vulnerabilities. Apply AI-assisted security validation responsibly within SDLC toolchains, ensuring recommendations are validated and aligned with security, resiliency, sensitivity, and auditability requirements.

Designs, develops, tests, and troubleshoots secure, scalable software systems within an agile team. Builds resilient applications using Java, Spring Boot, ReactJS, databases, AWS ETL, and cloud technologies. Contributes to architecture and design artifacts, analyzes large datasets, creates visualizations and reports, improves code quality and system architecture, and participates in software engineering communities.

Lead firmwide data governance and lineage initiatives, including framework adoption, metadata management, data quality controls, critical data element tracing, and governance reporting. Partner with CDO offices, technology, controls, product, compliance, legal, and data owners to resolve complex lineage issues, establish best practices, facilitate working groups, and drive consistent governance across business lines and corporate functions.

Prospect and acquire small and midsized business customers within an assigned territory. Responsibilities include cold calling, networking, lead generation, needs analysis, solution-based selling, proposal development, negotiation, deal closing, sales funnel management, forecasting, and customer relationship growth. The role requires meeting monthly sales targets while recommending wireless products and services.

Manage client campaigns end-to-end to maximize ROI and drive incremental revenue. Serve as primary client contact, optimize performance, deliver data-driven insights and recaps, pursue upsells/renewals, onboard and train clients, and support account growth while traveling up to 40%.

Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate coverage, and convert prospects into policyholders. Complete paid Property and Casualty licensing training, communicate effectively, build customer trust, and meet sales goals while working remotely on an assigned weekday and weekend schedule.

Act as a strategic consultant to auto dealers, partnering with POD sales teams to drive Navigator Platform adoption, onboarding, training, and retention. Provide product/process expertise and troubleshooting, lead ROI conversations, support initial pitches and closings, and perform frequent in-market dealership visits to improve processes and customer outcomes.

Own sales growth across a Midwest territory by prospecting, developing business, managing pipelines, closing new opportunities, and partnering with Customer Success on onboarding. The role requires consultative selling experience, knowledge of NGS or genomics products sold to hospitals and laboratories or enterprise software sales, strong new-business development skills, and willingness to travel at least 50%.