Top Tech Jobs & Startup Jobs in Cleveland, OH

Lead development and execution of customer-centric sales and service strategies, analyze engagement processes, oversee multiple client projects, build executive client relationships, drive business development, mentor leaders, and promote technology-enabled sales and service improvements to drive revenue and customer satisfaction.

Leads Salesforce consulting services and strategic project execution, analyzing client needs, implementing solutions, and supporting enterprise integrations. Oversees multiple engagements, manages executive client relationships, drives business development, develops innovative solutions, and mentors consulting leaders. The role also provides training, promotes technological advancement, and ensures adherence to professional and technical standards.

Lead technical product strategy and execution for enterprise software, translating engagement team needs into roadmaps, prioritizing features, managing scope/timelines, and ensuring scalable engineering practices (CI/CD, microservices). Mentor junior staff, conduct requirements analysis, support architecture and code quality, and coordinate cross-functional teams to deliver high-quality solutions.

Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate property and casualty coverage, and convert prospects into policyholders. The role includes paid licensing and training, customer service, sales closing, and brand representation. Employees must work four weekdays and one weekend day, complete extended training, and maintain a professional home workspace with wired high-speed internet.

Leads enterprise business and technology architecture for AI, platforms, integrations, and shared services across Corporate and Institutional Banking. Defines target-state architecture, standards, reference architectures, governance, and modernization strategies. Partners with business, engineering, data, security, and product teams to enable cloud-native platforms, APIs, event-driven systems, microservices, and reusable services. Manages business architects, coordinates technology and business initiatives, influences senior stakeholders, and drives scalable, secure, resilient architecture aligned with financial-services requirements.

Manages software engineering teams and application development projects across the full SDLC. Leads architecture, design, coding, testing, deployment, release, and application support while improving code quality, CI/CD reliability, DevOps practices, and operational excellence. Oversees quality compliance, risk management, staffing, professional development, and delivery across multiple application programs. Communicates technical tradeoffs to stakeholders and ensures systems satisfy business requirements.

Manage mid-market and enterprise customer accounts by upselling voice, data, cloud, and video services; securing renewals; winning back former customers; meeting revenue quotas; prospecting; developing proposals; maintaining CRM records; and coordinating with account, sales support, and marketing teams. The role is office-based with occasional customer-site travel and requires knowledge of networking and telecommunications solutions.

Senior Project Manager leading cross-functional agile delivery for Commercial Banking digital and data initiatives. Drive project planning, dependency coordination, release execution, status reporting, and stakeholder alignment for solutions including automation, AI/ML, APIs, and data analytics. Support business case development, POCs/pilots, roadmap sequencing, and organizational change management while operating in a matrix environment to ensure timely delivery and adoption.

Leads strategic sourcing and procurement initiatives for banking operations, including complex negotiations, competitive bidding, contract redlining, vendor management, spend oversight, and cost savings. Partners with executives and cross-functional stakeholders to develop sourcing strategies, assess market trends, manage supplier relationships, and improve third-party value, quality, and service levels while considering risk and total cost of ownership.

Leads enterprise AI tooling and security engineering, designing scalable cloud platforms and secure AI applications. Responsibilities include protecting models, agents, prompts, data, APIs, and outputs; securing the AI/ML lifecycle; implementing identity, encryption, monitoring, threat detection, adversarial testing, and incident response; and establishing engineering standards. The role mentors engineers, influences architecture and technology strategy, and partners with governance, risk, compliance, and business teams to support responsible AI adoption.

Manage enterprise client relationships and shared account quotas to drive revenue growth, upsells, renewals, and ROI. Lead campaign planning, execution, and reporting, surface upsell opportunities using performance data, train clients on product capabilities, and travel up to 40% for in-person meetings and events.

Manage client campaigns end-to-end to maximize ROI and drive incremental revenue. Serve as primary client contact, optimize performance, deliver data-driven insights and recaps, pursue upsells/renewals, onboard and train clients, and support account growth while traveling up to 40%.

Independent real estate associate agent conducting home showings, open houses, and inspections on a flexible schedule. The role provides customer opportunities without requiring agents to close transactions, sign contracts, or work from an office. Candidates must hold a state real estate license, affiliate exclusively with Redfin, join the local MLS and Realtor Association, and have reliable transportation and field technology.

Provides on-site automotive diagnostic, repair, escalation, and technical support to GM dealerships across the Tampa territory. The role resolves vehicle concerns, reduces repurchases and warranty costs, evaluates dealer service readiness and comeback processes, delivers technical training, troubleshoots Techline tools and IT issues, supports engineering and quality teams, prepares field product reports, and assists with arbitration and legal cases. Frequent territory travel, relationship management, case documentation, and technician development are required.

Leads aftersales performance across a Louisiana dealership territory by improving parts and service revenue, customer retention, satisfaction, and operational efficiency. Partners with dealer leadership, executes Customer Care & Aftersales initiatives, develops business plans, analyzes performance data, resolves customer concerns, and manages KPIs including NPS, service training, warranty processes, and EV compliance. The role requires autonomous decision-making, consultative influence, and frequent regional dealership visits.

Manages Buick GMC dealership relationships across the Syracuse territory. Responsibilities include visiting dealers, supporting sales objectives, analyzing sales and market data, coordinating marketing and product launches, monitoring training and compliance, assisting with inventory management, resolving customer issues, and identifying revenue opportunities. The role is field-based, requires frequent travel, regular vehicle operation, and residence or relocation within the assigned territory.

Provide bilingual (English/Spanish) phone and email support to policyholders and agents: answer/return calls, resolve complaints, process requests, scan/index documents to OnBase, mail outgoing correspondence, monitor fraud trends, assist investigations, complete assigned projects, and participate in ongoing product/process training.

Guide aspiring insurance agents through state licensing by managing a large pipeline, communicating requirements, maintaining MS Access records, making inbound/outbound calls, and updating supervisors and agency partners on progress and changes.

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.

Leads a credit risk team overseeing end-to-end credit delivery, underwriting quality, portfolio management, credit administration, and regulatory compliance. Manages Credit Officers and Analysts, monitors capacity and performance metrics, provides training and mentorship, collaborates with Lending Advisory, Underwriting, Operations, and senior stakeholders, and delivers prudent credit guidance and client solutions.

Lead strategic deposit pricing analytics focused on CDs, elasticity testing, deposit trends, yield-seeking behavior, and macroeconomic impacts. Serve as the subject-matter expert on CD data, translate findings into executive presentations, build automated self-service dashboards, and partner with finance, pricing, marketing, risk, product, and branch teams. Monitor competitor pricing and economic trends to inform retail banking product decisions.

Supports infrastructure platforms and capacity process applications at scale. Responsibilities include application monitoring, resolving technical issues, managing capacity activities, identifying infrastructure risks, governing remediation, evaluating upstream and downstream impacts, and making technical decisions across multiple technologies. The role requires network design and deployment experience, infrastructure automation, cloud knowledge, network security expertise, and familiarity with enterprise networking technologies and vendors.