Top Tech Jobs & Startup Jobs in Cleveland, OH

Resolve complex customer issues (billing, service, operations) by investigating root causes, coordinating cross-functionally, managing case queues, and maintaining detailed records to improve customer satisfaction and retention.

Provides engineering, application, and technical support for coolant filtration and chip processing systems. Reviews customer requirements, develops equipment concepts, performs system calculations, prepares proposals and bills of material, and coordinates design, manufacturing, sales, purchasing, service, vendors, and customers. Supports troubleshooting, installations, testing, product improvements, environmental compliance, and continuous improvement. The role involves customer and vendor communication, occasional travel, and work across office, manufacturing, testing, and customer-site environments.

Underwrite new and renewal commercial property and casualty business for financial institutions. Assess risks, coverage, pricing, and terms; analyze loss histories, inspections, and screening reports; document decisions; ensure regulatory compliance; communicate with agents, brokers, and internal teams; monitor underwriting practices; build business relationships; and potentially coach or manage staff.

Trains to become a National Service Officer representing veterans and families in disability claims and benefits matters before the Department of Veterans Affairs and other government entities. Responsibilities include studying applicable laws, interviewing claimants, reviewing service and medical records, preparing claim submissions and briefs, monitoring cases, advising on appeals, presenting arguments at hearings, managing workloads, recruiting members, and conducting outreach and administrative activities.

Supports Ren’s charitable compliance program through compliance testing, documentation, exception identification, remediation tracking, policy reviews, regulatory research, and reporting. Reviews charitable contribution substantiation, donor-advised fund compliance, client policies, and state charitable registrations. Coordinates with internal stakeholders and third-party vendors, assists with client deliverables, recommends process improvements, and uses approved AI tools for compliance testing and reporting.

Execute monthly, quarterly, and semi-annual internal audits to verify corrective actions are effective. Identify deficiencies, collaborate on remediation, and develop expertise across the full audit lifecycle. Support projects assessing and monitoring risks related to mortgage loan origination and servicing. The role requires strong analytical ability, attention to detail, organization, judgment, teamwork, and deadline management.

Administer and improve the organization’s information security program, including Zero Trust, endpoint, email, and security awareness platforms. Triage alerts and phishing threats, coordinate incident response and remediation, manage vulnerabilities and misconfigurations, maintain security documentation, track security posture metrics, support audits, and provide leadership reporting. The role also communicates security practices to employees and coordinates security activities with IT, engineering, and operations teams.

Lead and scale a dispersed team of field recruiters to deliver regional talent at pace. Design and deploy regional recruiting and strategic sourcing strategies, monitor KPIs and recruiter performance, use data to optimize throughput, ensure compliance (OFCCP, audits), manage sourcing budget and vendor relationships, and maintain centralized assessment and job description libraries.

Serves as the primary on-site contact for residents and prospective residents. Handles applications, leases, move-ins, move-outs, renewals, transfers, rent collections, invoices, and resident concerns. Supports leasing, tours, occupancy, retention, marketing, community outreach, inspections, and customer follow-up. Maintains accurate records in OneSite, answers multi-line phones, coordinates with vendors and staff, and works independently in a fast-paced residential property environment.

Provides fiduciary oversight of treasury and investment programs, including cash management, liquidity, portfolio performance, risk monitoring, asset allocation, manager due diligence, and investment operations. The role prepares reports and recommendations for leadership, boards, committees, donors, and stakeholders; manages banking and advisor relationships; supports mission-aligned investing; and mentors treasury and investment staff.