Top Tech Jobs & Startup Jobs in Cleveland, OH

Own an enterprise customer portfolio from deployment through adoption, renewal, and expansion. Build success plans, drive platform adoption and value realization, manage retention risks, negotiate commercial agreements, and identify expansion opportunities. Partner with Sales, Product, Engineering, Professional Services, Support, systems integrators, procurement, InfoSec, and legal. Lead executive-level workshops and business reviews while managing ARR, NRR, GRR, usage, adoption, and CSAT/NPS metrics.

Develops new business and expands existing accounts for commercial vehicle financing and leasing. Responsibilities include prospecting, market research, relationship management, pipeline development, negotiating and closing deals, analyzing financial requirements, and increasing revenue. Supervises department employees through hiring, training, scheduling, coaching, performance reviews, and policy enforcement. Maintains customer service standards, resolves complaints, and visits customers to support strong relationships.

Supports Parts Department operations by managing vendor payments, accounting schedules, daily payment reconciliations, payroll support, reporting, inventory-related processes, and continuous improvement initiatives. The role also supports safety programs, staff training, quality assurance, process development, strategic projects, and coordination with procurement, logistics, suppliers, and Parts Management.

Designs and optimizes scalable data platforms, architectures, and production pipelines supporting AI and machine learning. Responsibilities include Databricks Lakehouse development, batch and real-time processing, data governance, security, monitoring, performance tuning, infrastructure planning, and collaboration with DevOps, MLOps, and cross-functional teams. The role serves as the AI team’s data engineering subject matter expert and ensures reliable, secure, cost-effective data solutions.

Generates prospecting leads within an assigned territory, supports sales professionals in achieving territory objectives, maintains market and customer communications, meets sales goals, and represents Cynosure at workshops and trade shows. The role requires B2B or capital equipment sales experience, strong customer development and communication skills, organization, motivation, and extensive travel.

Collects, validates, and analyzes logistics data to maintain a Logistics Common Operating Picture. Tracks equipment from manufacturing through final delivery, monitors inventory and shipment milestones, identifies risks and discrepancies, and develops dashboards, reports, metrics, and leadership briefings. Coordinates with manufacturers, transportation providers, warehouses, government program managers, subcontractors, and receiving organizations while supporting strategic Army logistics planning, program reporting, and delivery forecasting.

Develop and maintain scalable cloud-native web applications using Java, Angular, Docker, APIs, and backend integrations. Build secure services within DevSecOps pipelines and Agile teams, collaborating with engineers, product owners, and stakeholders. The role requires an active Top Secret clearance, AWS and Security+ certifications, and experience with Kafka, Cognito, Temporal, and potentially Oracle. Preferred qualifications include generative AI, RAG, AI agents, vector databases, and federal or DoD experience.

Build and maintain dealership client relationships, train personnel on Vitu, provide DMV and platform support, conduct compliance audits, monitor dealer errors and licenses, resolve complex DMV issues, verify fee calculations in dealer management systems, and deliver DMV fee training. The role requires expertise in vehicle title and registration documents, EVR e-filing, DMV regulations, accounting reconciliation, and dealership processes.

Develops and maintains scalable software applications across multiple platforms. Responsibilities include participating in Agile planning, designing solutions, writing code and automated tests, troubleshooting, supporting deployed applications, reducing technical debt, and guiding less experienced engineers. Requires experience with web and backend technologies, SQL Server, software architecture, application lifecycle methodologies, and end-to-end product development. AWS and AI-driven development experience are preferred.

Leads national B2B sales for lender-focused automotive transaction solutions. Responsibilities include prospecting banks, credit unions, finance companies, and servicing organizations; conducting workflow discovery and product demonstrations; negotiating contracts; closing new business; supporting implementation handoffs; growing account adoption and transaction volume; maintaining CRM records and forecasts; and representing the company at industry events. Requires experience in both automotive lending and dealership operations, strong consultative selling skills, and frequent U.S. travel.

Leads legislative monitoring, regulatory analysis, government relations, lobbyist management, and policy strategy across U.S. jurisdictions. The role advises executives and business teams on legal and regulatory impacts, develops testimony and policy positions, manages lobbying compliance, represents the company before policymakers, and coordinates responses to legislative, regulatory, and public-sector developments affecting law enforcement technology and data practices.

Grow JCB heavyline construction equipment sales and market share across a Western U.S. territory. The specialist supports territory managers, dealers, and key accounts; develops sales strategies; manages factory allocations; achieves sales targets; forecasts and reports territory activity; identifies market opportunities; maintains dealer relationships; and provides product expertise. The role is remote but requires up to 90% travel across 11 states.

Leads and develops Agency Partner Managers responsible for growing agency portfolios, increasing media spend, expanding campaigns, and maintaining partner health. Owns forecasting, portfolio performance, account recovery, partner enablement, hiring, coaching, and cross-functional collaboration with Sales, Product Marketing, and Partner leadership. Uses account analysis, paid media expertise, CRM reporting, and strategic agency relationships to drive retention, expansion, and revenue growth.

Manage agency programs for Performance TV, combining campaign optimization, analytics, process development, partner enablement, and cross-functional project management. Build agency sales playbooks, analyze account trends, create case studies, optimize campaigns against performance goals, lead training, and improve agency experiences through collaboration with Sales, Partner Management, Product Marketing, and Customer Success.

Manages global strategic-account programs by translating account priorities into roadmaps, calendars, milestones, and success measures. Coordinates campaigns, content, coaching, and regional initiatives across internal teams and client stakeholders. Oversees reporting, dashboards, business reviews, capacity planning, and program optimization using engagement data and feedback. Requires strong cross-functional coordination, analytical skills, and experience managing enterprise programs across multiple regions or large employee populations.

Oversee global delivery operations for a major enterprise account, leading Wellbeing Coordinators and contract Health Coaches. Manage staffing, scheduling, capacity, vendors, delivery standards, regional programming, quality, operational processes, and escalations. Partner with program, account, coaching operations, People, Legal, IT, and Security teams to ensure reliable execution across regions and time zones.