Top Tech Jobs & Startup Jobs in Cleveland, OH

Own retention and expansion for a segment of smaller video businesses. Design scalable coaching programs, run group sessions and webinars, advise customers on pricing, offers, funnels, email, and retention, identify churn risks through data analysis, and build repeatable playbooks. Feed customer insights back to Product and Success while influencing revenue outcomes in an evolving, first-of-its-kind role.

Own and build the revenue operations function across Sales, Marketing, and Customer Success. Lead revenue strategy, GTM systems, lead routing, territory design, forecasting, reporting, deal desk, compensation planning, and cross-functional processes. Manage Salesforce, HubSpot, Gong, Intercom, warehouse integrations, APIs, Python, and AI tooling to improve data quality and operational efficiency. Partner with Finance, Analytics, and GTM leadership while managing a Revenue Operations Manager and directing GTM engineering resources.

Own retention, renewals, and expansion across strategic enterprise B2B software accounts. Manage account plans, adoption, customer initiatives, risks, stakeholder relationships, partner coordination, contracts, and internal technical resources. Lead pilots, migrations, upgrades, and rollouts with structured project-management practices. Identify expansion opportunities, prepare customer communications and business reviews, and provide customer feedback to Product and Marketing.

Recruit, train, and support telecom agents to generate new business revenue. Manage agent relationships, sales enablement, product launches, sales funnels, forecasting, promotions, and quota attainment. Assist agents with opportunity development and closing, communicate product and policy updates, resolve partner issues, and provide competitive feedback. The role requires up to 50% domestic travel, including driving and overnight stays.

Leads customer and internal technology implementations, including Exchange and SharePoint migrations, Azure and tenant-to-tenant migrations, networking, virtualization, Active Directory, file shares, and onboarding. Owns project delivery, troubleshooting, documentation, standards, automation, quality, and client satisfaction. Serves as a technical escalation point and mentor while collaborating with project managers and service teams. The role may require up to 20% local or national travel.

Leads enterprise-wide expense allocation and legal entity reporting strategy. Oversees EBM, TBM, and Inter Unit Charge integration; maintains Apptio allocation processes; supports transfer pricing, tax documentation, and entity restructurings; and ensures accurate, compliant financial reporting. Partners with service providers, business stakeholders, Global Tax, and technology teams to simplify methodologies, improve processes, and deliver scalable allocation solutions. Manages complex projects and develops team capabilities.

Own a portfolio of client accounts, serving as the primary contact and trusted advisor. Monitor account health, identify retention and growth opportunities, resolve service issues end-to-end, coordinate internal teams and vendors, and maintain clear client communication and documentation. The role focuses on accountability, operational execution, service recovery, and client satisfaction in a fast-paced waste brokerage environment.

Leads the design, development, testing, deployment, and technical direction of scalable AWS backend solutions for assessment scoring systems. Builds Node.js and TypeScript APIs, microservices, data pipelines, and serverless applications; resolves production issues; ensures engineering quality and data accuracy; and mentors junior engineers. Partners with product, business, and psychometrics stakeholders on requirements, roadmaps, and delivery. Promotes DevOps, testing, documentation, responsible AI-assisted development, and continuous improvement.

Leads a global team responsible for supplier onboarding, enablement, master data, risk management, procurement analytics, and Source-to-Pay transformation. Develops supplier lifecycle strategies, risk management roadmaps, KPIs, reporting, SAP Business Network adoption, ESG and DEI initiatives, and continuous improvement programs. Partners with cross-functional stakeholders and suppliers, supports compliance and audits, and provides team leadership, coaching, and strategic direction.

Leads end-to-end global product supply planning for complex biopharmaceutical products across internal sites, CMOs/CDMOs, distribution partners, and markets. Develops supply, inventory, risk, contingency, and lifecycle strategies while balancing service, cost, capacity, and resilience. Owns Rough-Cut Capacity Planning governance across the 0–36 month IBP horizon, including process design, SAP IBP requirements, analytics, training, change management, and stakeholder alignment. Operates as an expert individual contributor through influence rather than direct authority.

Partner with small-business clients to manage full-cycle recruiting: source, screen, interview, and hire candidates. Collaborate with hiring managers, document recruiting plans and timelines, coordinate interviews and offers, and provide consultative recruiting and HR support on a fractional, part-time basis.

Owns end-to-end delivery of integrated marketing projects across multiple business-unit pods. Responsibilities include managing timelines, milestones, stakeholder communications, cross-functional coordination, project plans, dependencies, risks, capacity, and delivery reporting. The role partners with marketing, creative, production, and channel teams while maintaining visibility into portfolio health and adapting processes as the organization scales.