Top Tech Jobs & Startup Jobs in Cleveland, OH

Lead cyber incident response engagements from scoping through recovery across multi-system environments. Coordinate claims teams, breach counsel, forensic providers, policyholders, and other stakeholders; oversee investigations, manage timelines and scope creep, translate forensic findings for technical, legal, and executive audiences, and handle legally sensitive materials. The role also contributes to incident response methodologies, playbooks, and tooling.

Provides customer support across phone, email, live chat, and ticketing channels. Responsibilities include resolving product, order, billing, and account issues; processing returns and exchanges; documenting interactions in CRM systems; de-escalating challenging situations; escalating complex issues; and identifying recurring customer pain points for process improvement.

Leads quantitative research for systematic trading strategies, including alpha generation, backtesting, statistical and machine learning modeling, large-scale financial data analysis, portfolio optimization, and risk management. Partners with developers to deploy low-latency C++ and Python trading systems, while mentoring junior researchers and driving research innovation.

Design, develop, test, deploy, and maintain scalable software across front-end, back-end, or full-stack environments. Build APIs and architectures, write automated tests, participate in code reviews, troubleshoot production issues, and collaborate with cross-functional teams through Agile development processes.

Source exceptional product management and design candidates for senior-level roles. Develop creative talent searches using LinkedIn Recruiter, Boolean techniques, portfolios, communities, conferences, referrals, and market research. Partner with recruiters and hiring managers to define candidate profiles, personalize outreach, build diverse pipelines, track engagement and conversion metrics, and maintain accurate records in Ashby or a similar ATS. Use AI tools to improve research and sourcing efficiency.

Own technical delivery and account health for insurer software deployments. Responsibilities include discovery, solution design, integrations, API and payload review, QA testing, defect documentation, workflow mapping, SQL-based production monitoring, incident management, and technical communication with carrier accounts and engineering teams.

The Accounting Manager oversees full-cycle accounting, month-end close, revenue recognition, AP, inventory, fixed assets, payroll, cash management, reporting, audits, tax compliance, and internal controls. The role will improve accounting processes through AI workflows, automation, ERP capabilities, and scalable controls. This position partners with Finance and business stakeholders on analysis, budgeting, KPIs, and accounting insights while supporting organizational growth and future SOX readiness.

Full-time remote engineering internship with Product Engineering and AI/ML Engineering tracks. Interns may build and optimize scalable product features, contribute to architecture and design decisions, develop data pipelines and machine learning models, deploy AI applications, and integrate LLM-powered capabilities into Chess.com products. Applicants should be enrolled students or equivalent bootcamp participants with strong communication, ownership, teamwork, and relevant programming, database, machine learning, or AI experience.

Lead Chess.com’s global live-events strategy and portfolio, including competitions, fan experiences, premieres, partner activations, and company gatherings. Own event planning, budgets, venues, vendors, production schedules, run-of-show integration, hospitality, measurement, and post-event improvement. Align creative, content, broadcast, competition, partnerships, finance, legal, and operations teams across a distributed organization. The role is a senior individual contributor with potential to build an events team.

Supports project managers and teams by tracking schedules, budgets, risks, deliverables, and project documentation. Coordinates stakeholder meetings, monitors project finances, follows up on invoices and payments, prepares progress reports, and helps ensure projects are delivered on time, within scope, and within budget. The role also promotes project management best practices, assists with resolving roadblocks, and identifies opportunities to improve profitability and reduce expenses.

Develops customer-specific technology solutions by leading discovery workshops, identifying business needs, defining solution roadmaps, creating customized demonstrations, and advising customers through implementation. The role requires strong communication, knowledge of IT concepts, software standards, databases, networking, cloud and SaaS environments, plus the ability to address security needs. Candidates should have a bachelor's degree, five or more years of experience, and be willing to travel up to 50%.

Designs and develops serious games, simulations, and interactive exercises for public health and medical preparedness missions. Translates operational objectives and complex subject matter into game mechanics, scenarios, injects, participant materials, and measurable outcomes. Collaborates with multidisciplinary teams, incorporates modeling and multimedia capabilities, supports exercise planning and execution, facilitates playtesting, and develops evaluation materials and briefings. Travel may support planning conferences, exercises, training, response activities, and stakeholder meetings.

Designs, develops, integrates, tests, documents, and maintains systems and applications supporting exercises, evaluations, emergency preparedness, corrective-action management, data collection, and reporting. Translates operational requirements into secure, accessible system architectures and workflows; maintains databases and analytical tools; supports integrations, troubleshooting, and technical demonstrations; and ensures compliance with HHS security, privacy, records-management, and Section 508 requirements.

Administer Databricks environments, including account ownership, workspace management, AWS account administration, audit logs, usage monitoring, user and group provisioning, single sign-on, access control, and workspace storage.

Supports Account Executives as a pre-sales technical resource for SMB opportunities. The role gathers prospect requirements, designs solutions and integrations, delivers tailored product demonstrations, answers technical implementation questions, documents solutions, and escalates complex needs. It serves as a product expert connecting business requirements with the platform’s capabilities and helps position prospects for successful onboarding. Candidates need foundational API, JavaScript, and marketing technology knowledge, strong communication, and 1–3 years of experience in a tech-focused SaaS or digital marketing role.