Top Tech Jobs & Startup Jobs in Cleveland, OH

Manage a portfolio of customer cases for product relocations and replacements; provide timely phone and email support; lead and track cross-team initiatives; develop and document process improvements; act as primary customer contact and strategic partner to internal teams to ensure successful installations and world-class service.

Design and build the planning and customer operations portal: geospatial routing and siting algorithms, automated permitting integrations, and deployment/customer dashboards. Implement backend services (TypeScript/Node), front-end features (React/TypeScript), and cloud infrastructure (Docker, Helm, Kubernetes, AWS) to accelerate hardware deployments and provide visibility into installations and fleet health.

Sell Fleetio SaaS to small and medium businesses via inbound and outbound outreach. Conduct consultative web demos, qualify prospects, generate pipeline, negotiate pricing, and close deals while driving ARR growth and collaborating with cross-functional teams.

Provide technical support for federal and state R&D tax credit studies and accounting method analyses. Gather and analyze client financial and operational data, document calculations and workpapers, perform tax research, assist with Form 3115 and cost segregation, support IRS examinations, and communicate with clients while collaborating with Managers and Partners on consulting engagements.

Lead conversion optimization across digital customer journeys by defining strategy, prioritizing opportunities, designing landing pages and mid-funnel experiences, and running experimentation. Partner with analytics, product, marketing, and engineering to measure impact, scale design systems and reusable patterns, and communicate results to stakeholders and leadership.

Lead editorial strategy and quality for SEO-driven marketing content. Review briefs and SEO strategies, edit drafts for persona, CTA, and search intent alignment, run final QA, surface ranking opportunities from SERPs, create editorial standards, and coach writers with actionable feedback. Start as contract with potential full-time conversion.

Lead accounting for the Galleon deployed data center program and manage assigned general ledger areas. Oversee full asset lifecycle (procurement, CIP, capitalization, depreciation, disposal), maintain fixed asset and inventory subledgers in NetAsset, support month-end/year-end close, prepare journal entries and reconciliations, assist audits and tax reviews, and partner cross-functionally to improve processes, controls, and ERP workflows.

Coordinate planning, logistics, promotion, and on-site support for regional events, tradeshows, and conferences. Manage memberships and vendor relationships, develop event content and collateral, maintain event calendar and marketing assets, track performance metrics and lead follow-up, and support cross-team marketing campaigns and reporting.

Own a single area of the FlowFuse product end-to-end: discovery, roadmap, backlog prioritization, writing precise technical GitHub issues, running refinements with an engineering squad, and shipping customer-focused work. Collaborate with sales, marketing, and engineering; apply domain knowledge (industrial/IIoT a plus) and AI tools to move work forward in a fast-moving startup.

Handle automobile liability and physical damage claims for Michigan: investigate, evaluate coverage and liability, prepare estimates, negotiate settlements, authorize payments, identify subrogation, refer to specialty units, document files in claims system, and manage repair/total-loss processes. Role requires compliance with Michigan insurance law and occasional travel or inspections.

Install, configure, and support Epic client applications (Hyperspace, Interconnect, print services) across desktops, mobile, and virtual platforms. Monitor performance and security, troubleshoot issues, support Citrix/VMware environments, manage upgrades/patches, document configurations, participate in disaster recovery testing, and provide on-call production support while ensuring compliance with policies and standards.