Top Tech Jobs & Startup Jobs in Cleveland, OH

Lead Forward Deployed Engineering for strategic enterprise accounts: translate executive requirements into prototypes and production, own delivery and handoffs, grow and hire FDE teams, maintain enterprise security and data governance, partner across product, sales, and platform, and embed AI experimentation and governance into FDE workstreams.

Lead telephony strategy and hands-on Five9 administration for a 550+ user contact center. Advise on dialer best practices, configure IVR and routing, tune progressive/preview dialers, maintain Salesforce integrations, build supervisor dashboards, and provide daily telephony support during a Six-month contractor engagement.

Drive Rain's mid-enterprise sales pipeline: prospect, qualify, and close deals with C-level stakeholders. Present complex fintech/HR solutions, manage sales lifecycle, maintain market knowledge, and build strategic customer relationships to achieve revenue targets.

Develop and grow Rain's enterprise sales pipeline, engage SDRs, build C-level relationships, present solutions, manage complex technology deals, and close partnerships with industry leaders.

Support Customer Success operations by coordinating between customers and internal teams, performing scheduled operational tasks, troubleshooting with Analytics, streamlining processes, documenting procedures, escalating issues to Product/Engineering, and assisting CSMs with growth initiatives to improve client satisfaction and retention.

Support Technology Resilience by conducting BIAs, documenting recovery requirements, mapping dependencies, maintaining DR plans and evidence, assisting testing and exercises, tracking remediation, and liaising with cross-functional teams to improve recovery readiness.

Manage and optimize PPC campaigns across Amazon, TikTok Shop, Walmart, Target, and Instacart. Develop KPI-driven strategies (ACOS, ROAS, TACoS), run DSP/programmatic campaigns, analyze performance, present results to clients, and collaborate with internal teams to drive growth. Occasional travel for client meetings.

Presales-heavy Solutions Engineer partnering with Account Executives to run technical evaluations, demos, and win deals (~80% presales). Own new-customer implementations, ensure smooth handoffs, and scale Sifflet's North American presence by combining technical depth, sales influence, and autonomous ownership.

Lead technical engagements to drive adoption of identity and access solutions: advise customers, architect IGA/IAM/CIEM/PAM implementations, run workshops and demos, design cloud integrations (AWS/GCP/Azure), build and troubleshoot integrations using APIs/SDKs and Terraform, and evangelize identity security best practices.

Owner-sell role to generate new business in precision machining and CNC fabrication. Prospect, quote, negotiate, and close custom, high-margin manufacturing runs; interface with client engineering/procurement; expand an existing book of business, prioritize repeat volume, and partner with internal engineering, quality, and operations to ensure deliverability.

As a Technical Account Manager, you'll build strong customer relationships, translating business goals into technical strategies and ensuring success with Docebo's AI-powered learning platform.

Lead client engagements on benefits strategy, plan design, open enrollment, and administration. Stabilize operations, manage carriers/brokers, execute transitions and platform migrations, ensure compliance, advise on cost optimization and multi-state/global expansion, and expand client relationships.