Top Tech Jobs & Startup Jobs in Cleveland, OH

Manage a portfolio of personal insurance clients, serving as the primary contact for renewals, policy changes, servicing, coverage recommendations, retention, and cross-selling. Build client relationships, resolve issues with internal teams, promote digital tools, and support service quality and account growth.

Develops and manages strategic communications, marketing content, newsletters, social media, website updates, media relations, and community outreach. Creates written, photographic, and video content; covers events at program locations; supports internal communications; analyzes surveys and social media metrics; and coordinates with vendors and consultants to advance organizational visibility, recruitment, advocacy, and engagement.

Lead large, multidisciplinary chemicals and refining projects from planning through commissioning. Own schedules, budgets, risks, quality, safety, regulatory compliance, and client relationships while coordinating engineers, contractors, procurement, and construction teams. Serve as the primary client contact, report financial performance, identify cost savings, and mentor team members. Periodic travel to client and project sites is required, with work split between office and active construction environments.

Manage aerospace system, software, and hardware requirements throughout the product lifecycle. Responsibilities include requirements capture, traceability, change-impact assessment, configuration control, audit readiness, and verification and validation support. The role uses IBM DOORS or Windchill RV&S and applies aerospace standards including DO-178C, DO-254, AS9100, and ARP4754A. It also supports multidisciplinary collaboration, MBSE activities, process improvement, and occasional domestic and international travel.

Manage shipping, receiving, packing, tracking, inventory records, and deployment of IT equipment. Coordinate employee onboarding, internal teams, and shipping providers; investigate delayed or missing shipments; and provide basic equipment-related IT support. The role requires experience with logistics, inventory, shipping and receiving, or IT asset management, along with proficiency in Excel and Outlook.

Reviews, edits, and rewrites NASA safety and mission assurance policies, manuals, and related content for clarity, consistency, grammar, tone, and style-guide compliance. Develops and publishes content through content management systems, integrates reviewer feedback, manages production workflows, conducts research and peer reviews, and collaborates with technical experts, designers, videographers, customers, and leadership to deliver high-quality materials on schedule.

Leads Drips’ Client Success function by managing executive client relationships, driving retention and revenue expansion, influencing product strategy, developing scalable playbooks and dashboards, overseeing escalations, leading business reviews, and hiring and mentoring Senior Client Success Managers.

Analyzes business systems and processes, develops requirements and functional designs, translates stakeholder needs into backlog items, and supports Agile development. Responsibilities include maintaining process documentation, defining acceptance criteria, coordinating testing and defect remediation, facilitating user acceptance testing, verifying production changes, supporting demos and training, and collaborating with technical teams. Provides business analysis guidance, recommends process improvements, and mentors less experienced analysts.

Provides employee relations support across the U.S. and Canada, coaching leaders, conducting workplace investigations, managing corrective actions, interpreting policies, and mitigating employment risk. Supports onboarding, leaves, accommodations, organizational changes, compliance initiatives, documentation, and broader HR projects. Requires Canadian employment-practices knowledge, strong investigation and conflict-resolution skills, discretion, communication, organization, and 1–3 years of progressive HR or employee relations experience.

Maintains and optimizes EWM master data supporting distribution center operations, including systemic locations, pick paths, put-away logic, picking queues, and related data tables. Troubleshoots warehouse and depot system issues, identifies root causes through trend analysis, and partners with distribution center leadership to update data for schedule changes and continuous improvement. The role requires strong organizational, analytical, communication, and warehouse management system skills.