Top Tech Jobs & Startup Jobs in Cleveland, OH

Lead end-to-end planning and execution of complex, multi-team technical programs. Coordinate cross-functional teams, manage dependencies and risks, maintain program artifacts, facilitate decision-driven meetings, and improve PMO frameworks to ensure delivery, adoption, and measurable outcomes.

Lead development, commercialization, and lifecycle management of employer mental-health solutions. Align product, clinical, ops, GTM, and finance teams to define packaging, pricing, SLAs, KPIs, and market positioning. Enable field teams, track performance, gather customer feedback, and iterate to optimize adoption, revenue, margin, and customer satisfaction.

Deliver live and virtual trainings, develop and customize research-backed educational content on workplace mental health, consult as an internal subject matter expert, review external materials for clinical accuracy, and support recruiting, onboarding, and training of presenters and facilitators.

Lead planning and execution of high-impact marketing initiatives: build and manage timelines and sprints in Asana, coordinate cross-functional stakeholders, align agencies and contractors, track projects from brief to final delivery, manage reviews/approvals and content libraries, act as brand steward, and proactively resolve scope, timeline, and resourcing risks.

Lead end-to-end design, build, and operation of large-scale data pipelines on GCP/BigQuery, optimize data models and queries, integrate legacy SQL Server/SSRS systems, implement ETL/ELT and data quality frameworks, use intermediate Python for automation, and support BI/reporting with Power BI/Looker/Tableau while promoting AI tool adoption.

Lead a remote B2B technical support team for drones, hardware, software and cloud products. Own CSAT, first-contact resolution, KPIs, coaching, process improvements, and cross-team collaboration. Use CRM, telemetry, analytics and AI tools to drive rapid, fact-based resolutions and improve team productivity and customer outcomes. Provide hands-on case support and participate in on-call, extended-hours shifts.

Serve as primary partner relationship manager for payroll and CPA partners, providing white‑glove support and escalations. Liaise with internal teams to develop and implement partner-tailored solutions, maintain SOPs, communicate risks to leadership, and drive retention and satisfaction through proactive outreach and strategic insights.

Design and implement datacenter and cloud infrastructure solutions (compute, storage, networking, security, BCDR). Gather requirements, produce designs, SOWs and BOMs, assess migrations to Azure/AWS, recommend optimizations, and oversee deployments. Train field engineers and document designs to ensure delivery continuity.

Serve as a technical lead advising strategic customers on AI use cases, designing and implementing LLM-based solutions and agents in Miro, guiding technical onboarding, integrations, and change management, and collaborating with Product, Engineering, and Customer Success to scale AI adoption and best practices.

Build and operate AI inference deployments, write production code, debug full inference stack, collaborate with customers and engineering, and drive performance/observability improvements using Kubernetes, Helm, and LLM serving tools.

Advise finance professionals on budgeting, forecasting, financial modeling, and reporting; customize and validate customer data and Datarails platform setups; recommend process improvements; build long-term relationships; support renewals and upsell conversations.

Lead development of persuasive B2B proposals and sales enablement content by translating complex technical and business information into clear, differentiated narratives. Manage RFP responses, create pitch decks, one-pagers, case studies, and executive summaries. Collaborate with sales, product, legal, and SMEs to gather inputs, manage versions and feedback, and optimize a centralized content library for reuse across industries and buyer personas.

Own and optimize Workday modules and People technology solutions, define strategy and roadmap, lead integrations and AI/automation initiatives, manage releases and governance (SOX), ensure data integrity and system performance, partner with HR/IT/finance stakeholders, drive user adoption, and deliver cross-functional transformation projects.