Top Entry Level Tech Support Jobs in Cincinnati, OH

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

The role involves providing technical support to customers by diagnosing, troubleshooting, and resolving issues with software and networked systems, utilizing SQL, creating and maintaining support tickets, and delivering exceptional customer service.

Assist customers with software issues via various communication methods, provide feedback, and identify bugs. Develop solutions to enhance customer experience.

The Technical Services Care Specialist resolves technical service issues, ensuring customer satisfaction through effective communication and resolution management while working with the Technical Services team.

The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.

Provide technical support to customers, troubleshoot hardware and software issues, assist in software updates, and maintain communication with internal and external resources.

Provide technical support to customers for hardware and software issues, diagnose problems, and escalate unresolved issues. Assist in training users and coordinate software updates.