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Top Customer Success Jobs in Cincinnati, OH

4 Days AgoSaved
Remote or Hybrid
Cincinnati, OH
87K-116K Annually
Mid level
87K-116K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As an Enterprise Customer Success Manager, you will manage a portfolio of high-value accounts, maintain executive relationships, drive product value, analyze user engagement, mitigate churn risk, and identify growth opportunities, all while providing mentorship and strategic consultation.
Top Skills: B2B SaasData Analytics
Reposted 4 Days AgoSaved
Remote
Cincinnati, OH
Mid level
Mid level
Software
The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.
Top Skills: AICloud ComputingCrm (Hubspot)
Reposted 4 Days AgoSaved
Remote
Cincinnati, OH
70K-170K Annually
Mid level
70K-170K Annually
Mid level
Software
As a Customer Success Engineer, you will provide advanced technical support to enterprise clients, troubleshoot complex issues, and guide customers on WordPress implementations.
Top Skills: CSSDnsGitHTMLHTTPJavaScriptKibanaNew RelicPHPRest ApisSvnWordpress
Reposted 4 Days AgoSaved
Remote
Cincinnati, OH
Junior
Junior
Cloud • Software • Analytics
The Scale Customer Success Manager drives adoption and retention for small-to-mid market customers through digital-first strategies and customer success playbooks, partnering with sales and product teams to enhance the customer experience.
Top Skills: Ai TechnologiesConversational AiCrm SystemsCustomer Success PlatformsDigital ChannelsGainsightSalesforce
Reposted 4 Days AgoSaved
Remote
Cincinnati, OH
80K-80K Annually
Mid level
80K-80K Annually
Mid level
Financial Services
As a Customer Success Senior Specialist, manage B2B client relationships, oversee onboarding, ensure value realization across financial services, and drive retention and expansion efforts.
Top Skills: Hubspot CrmService Hub
Reposted 4 Days AgoSaved
Remote
Cincinnati, OH
5-5 Annually
Senior level
5-5 Annually
Senior level
Security • Software
As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.
Top Skills: AWSAzureCiamGCPJavaJavaScriptJwtNode.jsOauth 2.0Openid ConnectPythonReactRest ApisSAML
Reposted 4 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Healthtech • Biotech
Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.
Top Skills: GenomicsNext Generation Sequencing (Ngs)Velsera
Reposted 5 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Information Technology • Software
The Strategic Customer Success Manager guides customers post-sales, ensuring successful onboarding, identifying risks, providing technical guidance, and fostering relationships for renewals and expansions.
Top Skills: DevOpsSoftware Development
Reposted 5 Days AgoSaved
Remote
Cincinnati, OH
96K-114K Annually
Senior level
96K-114K Annually
Senior level
Fintech • Software
The Customer Success Manager will collaborate with customers and internal teams to enhance lending processes, drive success metrics, and build strong customer relationships to unlock value from Blend's platform.
Top Skills: SaaS
Reposted 5 Days AgoSaved
Remote
Cincinnati, OH
110K-150K Annually
Senior level
110K-150K Annually
Senior level
AdTech • Marketing Tech • Social Media • Software
The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.
Top Skills: Enterprise SoftwareLocal SearchSaaSSocial Media Management
5 Days AgoSaved
Remote or Hybrid
Cincinnati, OH
138K-185K Annually
Mid level
138K-185K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Manager of Strategic Customer Success, you will lead a team of Customer Success Managers, enhancing customer retention and expansion while fostering a culture of performance and growth through effective coaching and strategic planning.
5 Days AgoSaved
Remote
Cincinnati, OH
Mid level
Mid level
Healthtech • Software
As the Customer Success Lead, you'll manage enterprise accounts, driving adoption, ensuring account health, and facilitating onboarding and expansion for high-volume law firms.
Top Skills: GainsightHubspotSalesforce
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5 Days AgoSaved
Remote
Cincinnati, OH
Mid level
Mid level
Healthtech • Software
As a Customer Success Lead at Codes Health, you will manage a portfolio of law firms, ensuring successful onboarding and customer growth while balancing scale and personalization in interactions.
Top Skills: CRM
Reposted 14 Days AgoSaved
In-Office or Remote
Cincinnati, OH
55K-106K Annually
Entry level
55K-106K Annually
Entry level
Information Technology • Legal Tech • Professional Services • Analytics • Business Intelligence
Customize, implement, and test business applications for clients; analyze needs, translate requirements into configurations, document and train users, and mentor junior staff while resolving complex functional issues.
Top Skills: Enterprise Resource Planning SystemsHr Information SystemsManufacturing/Supply Chain Systems
5 Days AgoSaved
Remote
Cincinnati, OH
150K-175K Annually
Senior level
150K-175K Annually
Senior level
Payments • Software
The Director of Customer Success will lead a team, define strategy, manage key accounts, and drive customer retention and growth in the life sciences industry.
Top Skills: CRMSalesforce
5 Days AgoSaved
Remote
Cincinnati, OH
70K-73K Annually
Mid level
70K-73K Annually
Mid level
Edtech • Information Technology
The Customer Success Manager at Instructure will manage a portfolio of HiEd accounts, ensuring customer satisfaction, retention, and growth through relationship building and strategic engagement.
Top Skills: Google SuiteMicrosoft SuiteSalesforce
5 Days AgoSaved
Remote
Cincinnati, OH
120K-193K Annually
Mid level
120K-193K Annually
Mid level
Artificial Intelligence • Information Technology • Software • Automation
The Customer Success Manager will strategically partner with enterprise customers, driving adoption, retention, and growth while utilizing data insights and managing cross-functional projects to deliver measurable outcomes.
Top Skills: CRMGainsightSalesforce
5 Days AgoSaved
Remote
Cincinnati, OH
115K-149K Annually
Expert/Leader
115K-149K Annually
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Other • Professional Services • Software
Manage strategic customer accounts, ensuring value from Vertex tax solutions. Collaborate across functions to drive adoption, resolve issues, and influence product strategy.
Top Skills: Erp PlatformsJavaMicrosoft DynamicsOracleRdbms ToolsSAPSoap UiSQLTomcatUnix/LinuxXML
5 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Consumer Web
As a Revit Customer Success Manager, you'll support users by onboarding new customers, offering training, managing support requests, and assisting with pre-sales activities.
Top Skills: Construction IndustryMicrosoft SuiteRevit
5 Days AgoSaved
Remote
Cincinnati, OH
145K-235K Annually
Senior level
145K-235K Annually
Senior level
Information Technology • Software
The Senior Customer Success Manager will onboard customers, identify risks, provide technical guidance, build relationships, and drive renewals and expansions.
Top Skills: DevOps
5 Days AgoSaved
Remote
Cincinnati, OH
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Software
The Enablement Manager will enhance execution across Sales and Customer Success teams, focusing on improving performance metrics, implementing structured enablement programs, and aligning strategy with field execution.
Top Skills: AIBiSalesforce
5 Days AgoSaved
Remote
Cincinnati, OH
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Software
The Client Success Manager will enhance customer outcomes, retention, and growth by managing key accounts, providing strategic guidance, and fostering long-term relationships.
Top Skills: Crm ToolsSalesforce
Reposted 5 Days AgoSaved
Remote
Cincinnati, OH
Expert/Leader
Expert/Leader
Healthtech • Pet • Telehealth
The Vice President of Client Success oversees business relationships, driving client retention, engagement, and satisfaction while leading a high-performing team and collaborating across departments to implement strategies for client success.
Top Skills: CRMHubspotSalesforce
Reposted 5 Days AgoSaved
Remote
Cincinnati, OH
110K-130K Annually
Mid level
110K-130K Annually
Mid level
Healthtech • Pet • Telehealth
The Client Success Manager will oversee client implementation, data analysis, relationship building, renewal processes, and drive program growth while ensuring client satisfaction and engagement.
Reposted 5 Days AgoSaved
Remote
Cincinnati, OH
70K-100K Annually
Senior level
70K-100K Annually
Senior level
Computer Vision
As a Customer Success Manager, you'll drive adoption and retention for Enterprise clients, developing success strategies and nurturing relationships while leading onboarding and conducting business reviews.
Top Skills: APIsSaaSSdk
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