Top Operations & Support Jobs in Charlotte, NC

Provides high-level support to multiple senior executives by managing complex calendars, domestic and international travel, meeting preparation, communications, expenses, and follow-through. Serves as a trusted, discreet strategic partner, coordinating priorities across global stakeholders and supporting business initiatives, board-level interactions, and transformation projects. Requires strong judgment, executive presence, organization, confidentiality, and independent decision-making in a fast-paced, remote environment.

Provides desktop support, hardware procurement and inventory management, computer imaging, account setup, software training, and troubleshooting for end users. Manages employee onboarding and offboarding across Active Directory, Exchange, Google Workspace, and other systems. Prepares weekly management reports and supports corporate applications and hardware in a hybrid Pittsburgh office environment.

Supports institutional fundraising during a leave by researching and qualifying foundation, corporate philanthropy, and strategic partnership prospects. Responsibilities include building prioritized prospect portfolios, identifying contacts and funding opportunities, assessing programmatic alignment, assisting with limited grant proposals, updating databases, preparing internal briefings, and supporting development projects. The role works independently behind the scenes and does not manage external funder relationships or independently submit proposals.

Provides Level 2 technical support for cellular and wireline network services in a remote contact-center environment. Responsibilities include monitoring network alerts, diagnosing OSI-layer issues, analyzing Linux logs and packet captures, troubleshooting routers, firewalls, NAT, and network connectivity, coordinating with customers and field technicians, supporting installations, documenting incidents, and meeting service KPIs. The role requires strong Linux command-line, networking, and customer communication skills, with weekend and holiday shift flexibility.

Remote, unpaid internship for current high school students interested in AI, business, or startups. Interns receive training on AI agents and business software, test the Admitpro.ai platform by identifying bugs and evaluating features, provide product feedback, and create and present an independent competitor analysis and startup strategy project.

Own business operations priorities and cross-functional technical and security projects. Build project plans, coordinate stakeholders, manage timelines and dependencies, collect compliance evidence, improve processes, identify risks and blockers, and drive high-quality execution across People, IT, Finance, Security, and Operations.

Administer and improve GoodPower’s Salesforce CRM, including configuration, automations, permissions, data hygiene, reporting, integrations, troubleshooting, documentation, and user support. Translate fundraising and organizational needs into system requirements, coordinate contractors and implementation partners, test enhancements, and maintain the enhancement backlog. Lead training, office hours, adoption initiatives, and communications for staff with varying technical expertise. Support nonprofit fundraising, donor management, grant tracking, and revenue workflows while monitoring connected systems and resolving integration issues.

Provides high-level administrative, calendar, communication, travel, meeting, expense, and project management support to senior clinical and clinical trial leaders. Coordinates complex domestic and international travel, conferences, meetings, invoices, purchase orders, and sensitive communications. The role requires discretion, proactive prioritization, strong organization, adaptability, confidentiality, and responsiveness in a fast-paced biotechnology startup environment.

Supports commercial banking payment operations, including wire, ACH, securities, and electronic transaction processing. Performs manual wire entry and repair, follows SWIFT, Fedwire, and CHIPS requirements, supports ACH compliance, fraud and sanctions controls, reconciliations, claims, cash-management setups, reporting, and regulatory requirements. Escalates control weaknesses and documentation errors while developing knowledge of banking operations, risk management, and audit processes.

Provides remote administrative and client support, including phone and email communication, inbox and calendar management, accounts receivable and payable tasks, work order processing, compliance documentation, lease renewals, social media assistance, SOP adherence, reporting, and team coordination. Requires strong English communication, reliable home-office infrastructure, independent work ability, and availability for graveyard shifts serving US clients.