Top Tech Jobs & Startup Jobs in Charlotte, NC

Provides remote administrative and operational support through calendar and email management, scheduling, document and report preparation, digital record organization, internet research, task tracking, communications, virtual meeting coordination, data entry, and special project assistance. The role requires strong organization, communication, confidentiality, independent work, and the ability to manage multiple deadlines.

Owns senior customer partnerships, account plans, customer P&Ls, profitability, governance, project delivery, roadmap discussions, service performance, escalations, and internal resource alignment. Serves as Ocado’s senior customer representative and voice of the customer while guiding strategic growth and successful adoption of automation products. Leads customer management teams and requires strong commercial, stakeholder, leadership, people-management, and automation-sector experience.

Drive international and domestic polymer and resin sales across LATAM by developing customer relationships, expanding market share, meeting sales and margin targets, negotiating contracts, monitoring market trends, coordinating order execution, forecasting sales, maintaining CRM records, and ensuring cross-border trade compliance. The role requires extensive regional travel and fluency in Spanish or Portuguese alongside English.

Evaluate inbound/outbound calls, chats, and emails for quality; analyze performance data and close gaps; deliver and maintain training programs and materials; coach agents, measure training effectiveness, and collaborate with Operations, Quality, and client teams to uphold service standards.

Lead enterprise customer success for national home care networks and health systems. Own pilots through expansion, run executive cadence, diagnose workflows, coordinate technical triage with engineering, build onboarding/playbooks, influence roadmap, and travel for go-lives and QBRs (~30%).

Provide French- and English-language customer support through live chat, phone, and email. Resolve technical issues, process client requests, verify documents, escalate cases through Salesforce or Jira, communicate status updates, prepare reports, and meet customer service KPIs. The role requires accurate multitasking, strong communication, troubleshooting skills, and participation in training and assessments.

Create original city quests featuring storylines, challenges, interactive tasks, routes, descriptions, and location photos. Test quests before publication and update them as needed. The role is remote and project-based, with onboarding, creative independence, and revenue sharing. Candidates should know their local area, write and tell stories well, demonstrate creativity and attention to detail, and work reliably and independently.

Own strategic banking, insurance, and financial services accounts as the executive sponsor and commercial leader. Responsibilities include developing account strategies, leading QBRs, managing executive relationships, owning renewals and contract negotiations, driving upsell and cross-sell expansion, forecasting revenue, mitigating account risks, and ensuring measurable customer outcomes. The role carries net revenue retention and expansion quotas while partnering with delivery, solutions, value engineering, product, marketing, services, and strategic partners.

Design editorial, branding, social media, campaign, presentation, packaging, and other visual assets. Create cohesive brand systems with strong hierarchy, typography, grids, and composition. Maintain consistency across touchpoints, organize files for handoff, respond quickly to feedback, and refine work efficiently. The role is fully remote and may be full-time or part-time freelance.

Create short, narrated screen-capture tutorials demonstrating practical generative AI workflows for college-level learners. Record 4–6-minute walkthroughs, structure lessons clearly, evaluate AI outputs for accuracy and usefulness, write scripts and feedback, and collaborate asynchronously with an in-house team. Candidates should be active professionals using LLMs in business analytics, communication, consulting, HR, policy, or related domains, with strong communication and instructional judgment.