Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead end-to-end KYC lifecycle for complex corporate customers: onboarding, periodic and event-driven reviews, enhanced due diligence, monitoring, reporting findings, recommending risk-based actions, driving workflow standardization, and supporting KYC tooling and metrics.

Own product strategy and roadmap for CX and AI tooling that enables support specialists. Prioritize high-impact CX problems, build AI-integrated features (intelligent routing, AI-assisted responses, knowledge retrieval, workflow automation), define success metrics, partner with CX, Design, Data Science, and Compliance, and drive end-to-end delivery and measurement to improve resolution time, CSAT, and efficiency.

Own and evolve revenue calibration models tying CX interactions to revenue, design causal inference and experimentation frameworks, build LLM-powered classification/NLP pipelines, productionize models with Analytics Engineers, define segmentation and behavioral signals, and ensure statistical rigor for executive reporting and regulatory defensibility.

Lead global paid performance channels (search, social, mobile UA) to drive new user acquisition and ROI. Own strategy, testing, measurement, platform partnerships, and performance reporting; partner with Data Science and cross-functional teams to design experiments, scale playbooks, and surface insights to leadership.

Lead strategy and execution for the MyLowe's Rewards loyalty program to grow active membership, member spend, and engagement. Partner cross-functionally with finance, digital, store operations, and data teams to optimize online and in-store conversion, manage value proposition and T&Cs, deliver member gifts and benefits, and measure program performance to drive sentiment and ease of use.

The Manager, Media Analytics leads media performance strategy, translating data into actionable insights to optimize marketing outcomes and guide investment strategies.

The PROvider Network Specialist manages the third-party PROvider pool, ensuring compliance, accuracy, and effective communication with various teams while maintaining efficient workflows.

Lead product development for Capital One's commercial client and associate platforms across mobile and web. Own roadmaps, ensure cross-platform feature parity and resilient APIs, drive mobile-first UX, enable field associates with mobile tools, implement push notifications and real-time data, and strengthen controls via automated monitoring and secure mobile authentication.

Support CFRM's risk management strategy by managing regulatory engagements and audits, conducting risk assessments and control testing, analyzing data to identify risks, advising on governance and remediation, overseeing CCAR and allowance processes, and leading cross-functional projects while communicating with executives and stakeholders.

Work as an independent contractor showing homes, hosting open houses, attending inspections, and working field events on a flexible schedule. No contracts or closings required; paid a flat rate per field event. Must affiliate license with Redfin and join local MLS/Realtor association.

Handle inbound and warm sales leads remotely, consult customers on insurance needs, recommend coverages, and convert leads into policyholders. Participate in paid training and obtain Property & Casualty license. Work scheduled shifts including one weekend day; meet work-at-home technology and workspace requirements.

Lead and mentor business planning analysts; manage budgeting, forecasting, and monthly financial reporting; maintain business requirements for order-to-cash; analyze costs and risks; implement processes; present insights to leadership and drive continuous improvement.

Source and engage candidates for frontline roles using creative, data-driven sourcing strategies; build candidate pipelines, maintain relationships, collaborate with TA partners, use ATS/CRM tools, conduct market research, and support multi-state hiring efforts in a metric-driven environment.

Support budgeting, reforecasting, expense analysis and reporting to inform financial planning. Perform trend and variance analyses, apply financial models to forecast results, identify cost savings, and produce monthly operating expense reports to guide decision-making and KPI achievement.

Serve as the strategic IT liaison to Customer Support, translating business priorities into technology roadmaps, prioritizing initiatives, identifying automation and AI opportunities, ensuring secure scalable solutions, managing stakeholder communication, change adoption, and tracking KPIs and service health to realize business value.

Lead strategic tax planning and business development for energy incentives and credits, advising on accounting methods, R&D credits, and IRA tax credits. Oversee multiple engagements, mentor staff, promote technology-enabled solutions, ensure compliance with professional standards, and deliver client value.

Provide specialized tax advice on complex areas (accounting methods, fixed-assets, R&D and energy tax credits), analyze tax structures, advise on compliance and planning, build client relationships, mentor juniors, and apply changing legislation to optimize client tax positions.

Lead specialized tax engagements focused on energy incentives and credits. Manage project planning, budgeting, execution and client relationships. Provide tax modeling and legislative guidance, identify optimization opportunities (including R&D credits), ensure compliance, mentor team members, and promote technology and best practices to improve client outcomes.

Provide comprehensive financial planning and goals-based advice to individuals and families; build and maintain client relationships; acquire new clients; deliver personalized investment and insurance solutions; coordinate Chase partner referrals; educate clients on digital tools; and maintain required FINRA and insurance licenses.