Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead and scale Coinbase's Premium & Wealth global, 24/7 white-glove support for high-net-worth and VIP customers. Own strategy, SLAs, regulatory compliance, escalation resolution, and cross-functional partnership while building and mentoring a global team to drive CSAT, retention, and revenue.

Own exception management and operational readiness for listed derivatives and crypto products. Lead UAT, playbooks, cutovers, monitoring, incident triage, root-cause analysis, and automation while partnering with Product, Engineering, Risk, Compliance, and Accounting.

Sell ServiceNow SaaS to federal customers by building C-suite relationships, leading cross-functional account teams, driving new business, negotiating deals, and advising on IT and AI roadmap integration. Manage account strategy and coordinate specialists to close enterprise opportunities; travel up to 50%.

Partner with leadership to design and execute recruitment strategies, source and evaluate candidates, manage job postings and budgets, train hiring managers on ATS and compliance, maintain recruitment records, and analyze hiring data to improve talent acquisition outcomes.

Lead digital merchandising and offer strategy for cable and mobile ecommerce channels. Coordinate catalog updates, promotions and launches; partner cross-functionally to optimize conversion, pricing and customer experience; measure performance with KPIs and analytics; and manage priorities in a matrixed environment.

Lead product strategy and delivery for commercial banking technology products. Partner with tech, design, and business teams to build scalable solutions, improve operations, reduce risk, and enable profitability for loan, treasury, and capital markets products.

Lead policy development and governance for Commercial Bank risk; support regulatory change analysis, cross-border and country risk assessments, strategic reporting, operational excellence, continuity coverage, and stakeholder collaboration across Risk, Compliance, and Legal.

Administer monthly and quarterly commission calculations, maintain commission software (Xactly), design commission plans, produce KPI reporting, enable new commissionable employees, analyze operations for improvements, consolidate data for strategic decisions, and support business reporting across the company.

Lead enterprise-level product strategy and end-to-end delivery across complex portfolios. Define long-term vision, set OKRs, perform competitive and customer research, establish product standards, and create metrics-driven product culture. Collaborate cross-functionally with senior leadership in an agile environment to translate data into actionable plans and improve product delivery and go-to-market frameworks.

Lead and manage an engineering team to design, build, test, and maintain Java-based microservice solutions. Drive architecture, code quality, SDLC adherence, stakeholder alignment, and roadmap input. Mentor engineers, conduct code reviews, resolve defects, and implement event-driven, observable, and cloud-native service architectures with modern CI/CD practices.

Lead yield strategy execution across onsite, offsite, programmatic, CRM, and retail media channels. Manage inventory health, pricing, forecasting, reporting, and optimization. Partner cross-functionally with Sales, Ad Ops, Analytics, Product, and Tech to build models, automate processes, and deliver recommendations to maximize ad revenue and inventory utilization.

Provide empathetic, multi-channel support for everyday banking customers in a high-volume contact center, resolve routine inquiries, escalate as needed, follow policies and use multiple computer systems to deliver accurate service.

Process trade services transactions including collections, payments, letters of credit and amendments; trace outstanding items; negotiate and review trade documents; escalate non-routine issues to supervisors; collaborate with internal stakeholders; learn and follow policies, procedures and compliance requirements while meeting production and quality standards.

Support full lifecycle TBA/MBS trade processing and settlement, manage FICC and AOT/RTTM activities, reconcile positions, resolve trade exceptions, collaborate with Trading/Sales/Operations, perform risk/control activities, and implement process improvements to enhance operational efficiency.

Lead CDP strategy and digital personalization efforts: define platform roadmaps, drive audience segmentation and journey orchestration, translate business objectives into scalable MarTech solutions, oversee CDP implementations and integrations, and influence cross-functional strategic direction to improve customer engagement and employee experience.

Lead and implement digital marketing strategies using AEM and analytics. Manage and optimize campaigns, oversee content delivery, perform competitive research, engage stakeholders, analyze performance metrics, and support digital business development while mentoring others.

Lead partner and alliance initiatives to drive revenue and brand visibility. Build executive relationships, develop strategic sales and marketing plans, use market research and digital marketing, deliver multi‑competency programs, coach and mentor team members, and promote technology and innovation while upholding firm standards and resolving stakeholder issues.

Lead full-cycle recruiting for sales, customer care and other non-tech roles; partner with senior leaders to shape hiring strategies, use talent intelligence and analytics, deliver high-touch candidate experiences, improve sourcing and ATS processes, and advise on onboarding and market trends.

Lead full‑lifecycle development and delivery of high‑quality, performant web/Electron applications for motorsports operations. Debug, maintain, and tune live production systems, collaborate with engineering and trackside teams, mentor junior developers, and provide on‑call support for global events.

Lead aftersales performance across a Ventura district by partnering with dealer leadership to drive revenue, customer retention, and satisfaction. Use data-driven insights and consultative influence to execute Customer Care & Aftersales programs, analyze operations, develop business plans, resolve customer escalations, and deliver KPI improvements while traveling frequently within the territory.

Manage loans from clear-to-close through document preparation and closing coordination. Review and reconcile Closing Disclosures, prepare closing packages, schedule closings, communicate with borrowers and title/settlement partners, resolve issues, maintain loan data in the LOS, and meet production and quality standards in a high-volume environment.