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Lead complex SaaS customer implementations from contract signature through adoption and handoff to Customer Success. Manage 30–40 concurrent projects, create milestone plans, conduct training and executive updates, guide technical rollouts, resolve risks and blockers, and coordinate with Product, Support, and CS. The role requires strong communication, organization, stakeholder management, autonomy, and the ability to drive customer accountability without direct authority.

Designs, develops, tests, implements, and supports EDI interfaces connecting healthcare systems, vendors, and other organizations. Monitors interface health, troubleshoots Epic and Rhapsody errors, manages upgrades and change processes, documents workflows, and ensures secure, reliable data exchange. Collaborates with vendors, end users, and departments to deliver integration solutions supporting clinical, financial, and business operations.

Manage customer relationships and account growth for electronics manufacturing clients, particularly circuit board assembly accounts. Responsibilities include developing expansion plans, delivering quotes, monitoring pricing and profitability, tracking KPIs, processing orders and change orders, addressing customer concerns, and overseeing RMA procedures.

Leads enterprise data architecture strategy, standards, governance, and technical direction while managing data architecture professionals. Oversees data models, databases, integration platforms, cloud data environments, security, privacy, lineage, metadata, and data quality. Guides scalable, AI-ready platforms supporting reporting, analytics, machine learning, Power BI, and Microsoft Copilot. Partners with business, technology, cybersecurity, and data governance stakeholders while balancing strategic architecture with operational delivery.

Provide onsite and remote technical support for end-user devices, enterprise applications, collaboration platforms, networks, and identity systems. Configure and manage endpoints using Intune, JAMF, and SCCM; maintain asset records; apply patches and security controls; troubleshoot connectivity; document procedures; and support upgrades, cloud migrations, deployments, and continuous improvement initiatives in a manufacturing environment.

Manages the organization’s payroll and benefits functions, ensuring accurate processing, regulatory compliance, audits, reporting, and employee support. Oversees benefits evaluation, open enrollment, plan changes, leave administration, and related vendor and broker coordination. Develops policies, procedures, documentation, and employee communications; supports audits and HR initiatives; protects sensitive information; and directs Payroll and Benefit Specialists. Serves as the subject-matter expert on regular rate of pay and payroll tax and benefits compliance.

Manages day-to-day HR operations for a manufacturing plant, including recruiting, onboarding, employee relations, benefits, FMLA, workers’ compensation support, attendance, performance evaluations, disciplinary documentation, training, compliance, employee communications, and HR events. Supervises an HR administrative assistant, supports payroll timekeeping, manages temporary staffing relationships, and advises management on policies and personnel matters.

Provides administrative support to the Sheriff and Chief Deputy Sheriff, manages office finances, prepares budgets and reports, tracks statistics and invoices, reconciles line items, supports federal grant compliance, coordinates officer court schedules, liaises with agencies, supervises clerical staff, and improves office procedures.

Supports business applications, ERP functionality, user troubleshooting, data warehouse and reporting initiatives, SQL queries, process automation, and practical AI applications. The intern collaborates with IT teams, business users, vendors, and project stakeholders, participates in Agile ceremonies, documents solutions, and presents completed summer projects. The role provides hands-on exposure to enterprise applications, databases, analytics, cloud technologies, and emerging AI tools in a manufacturing environment.

The Sales Director will drive growth of the Latis platform by identifying and signing new clients, meeting sales quotas, and leveraging knowledge in SaaS and sustainability.