Top Tech Jobs & Startup Jobs

Own the strategy, roadmap, build, launch, and measurement of digital Customer Success programs. Configure Gainsight journeys, campaigns, segments, triggers, integrations, dashboards, and reporting. Identify engagement gaps, prioritize initiatives, coordinate cross-functional delivery, and provide data-backed recommendations to CS leadership. Maintain platform integrity and documentation while connecting digital programs with CSM-led activities across onboarding, adoption, renewal, and expansion.

The Senior FP&A Analyst owns financial modeling, budgeting, rolling forecasts, variance analysis, reporting, KPI dashboards, scenario planning, and capital and headcount planning. The role partners with cross-functional leaders, supports month-end close, evaluates strategic initiatives, and improves FP&A processes and reporting. The analyst presents actionable insights to leadership in a fast-paced healthcare environment.

Oversee client lifecycle risk and control processes for a regulated investment banking environment. Coordinate onboarding, account maintenance, periodic reviews, incident management, control remediation, audits, and regulatory reviews. Partner with Operations, Risk, Compliance, Technology, and Audit teams to monitor issues, maintain governance evidence, produce management reporting, and improve processes through automation and control enhancements.

Supports and improves manufacturing product and process quality through data analysis, work instruction and workflow development, quality standard implementation, inspections, supplier feedback, and corrective actions. The role collaborates with production, inspectors, suppliers, and quality teams; leads cross-functional improvement efforts; analyzes quality performance; interprets drawings; and trains auditors and inspectors. Up to 25% travel is required.

Serves as the first point of contact for visitors, callers, customers, vendors, and employees. Manages reception, phone and paging systems, visitor access, mail, packages, office supplies, and shared spaces. Provides administrative support to executives and management, coordinates events and onsite activities, supports recruiting events, and assists with office operations, employee engagement, and special projects.

The IT Business Analyst gathers and translates business requirements into technical solutions, partners with stakeholders and product owners, manages backlogs and roadmaps, and supports project delivery. The role creates requirements and UAT documentation, tracks software development, coordinates production issue resolution, and administers Genesys Cloud contact center capabilities including routing, IVR, queues, reporting, dialers, and workflows. It also identifies process improvements and serves as a subject matter expert across supported products and programs.

Supports the Director of Finance in overseeing financial operations for a multi-program human-services agency. Responsibilities include accounting, accounts receivable and payable, payroll, budgeting, forecasting, grants and contract compliance, fund accounting, PACE and Medicaid finances, public transit oversight, audits, internal controls, benefits, staff supervision, cross-training, and succession development.

Owns free-to-paid conversion for active members by identifying upgrade opportunities, designing and shipping experiments, optimizing paywalls and offers, and developing Allie as a conversion channel. The role analyzes product usage data, forms hypotheses, collaborates with Product, Engineering, Data, Activation, and Retention, and is accountable for revenue and upgrade targets. Success is measured by increased conversion, sustained paid retention, and demonstrable experiment impact.

Provide Tier 2 and Tier 3 customer-facing support for federal ICAM environments. Resolve identity lifecycle, provisioning, entitlement, authentication, SSO, MFA, federation, and conditional access issues across SailPoint, Microsoft Entra ID, and GitHub. Document incidents in ServiceNow, perform root cause analysis, support change validation, maintain knowledge articles, report SLA metrics, and coordinate with engineering, security, platform, and government stakeholders.

Participate in a comprehensive sales operations training program covering sales channels, product management, supply chain, business intelligence, logistics, and plant operations. Analyze sales and industry data, identify profitability opportunities, support negotiations, coordinate product delivery, and understand production constraints. Develop communication, leadership, critical-thinking, and problem-solving skills in preparation for a future sales role.