Ad Operations Specialist

Reposted Yesterday
Easy Apply
Hiring Remotely in United States
Remote
64K-73K Annually
Junior
AdTech • Digital Media • Marketing Tech • Software • Automation
Basis improves the lives of digital marketers with the world's most automated and comprehensive advertising platform.
The Role
The Ad Operations Specialist will manage the execution of digital media campaigns, ensuring quality, accuracy, and timely reporting while collaborating with internal teams and clients.
Summary Generated by Built In
WHO WE ARE 

At Basis Technologies, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media.

We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally.

With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters.

ABOUT THE TEAM
The Ad Operations organization at Basis is responsible for the post-sale execution This includes, but is not limited to, creative QA, ad server setup and tag generation, pixel implementation, and discrepancy investigation. The team is intensely detail oriented, always with an eye on accuracy and error reduction. The team works closely with their client servicing and sales counterparts to deliver tangible results through high-performing, cross-channel digital media campaigns.

This position will be responsible for the quality and timely execution and trafficking of client campaigns while working with the Integrated Client Solutions and Display Investment teams to deliver exceptional Raving Fan service.

WAYS YOU’LL CONTRIBUTE

  • Taking ownership of complete ad server setup (trafficking) on behalf of advertisers
  • Actively managing incoming and outgoing creative assets, implementing ad rotations, targeting, and any supplemental tracking for assigned accounts
  • Performing thorough quality assurance and analysis of creative assets and third-party ad tags; providing solutions to quickly resolve technical or creative spec related issues
  • Ensuring the launch and tracking of media plan placements through third-party and internal reporting tools; actively resolving issues and working with publisher partners to launch placements per a media plan
  • Assisting publishers with troubleshooting implementation, delivery, and functionality issues; providing assistance to the Analytics and Media Investment teams to actively combat third-party reporting discrepancies
  • Providing regular status updates and reports to the internal team, the client, and regional sales management regarding outstanding campaign deliverables, timelines, and suggested next steps
  • Understanding media plan objectives, and suggesting framework for campaign setup which will directly translate into reporting and performance outputs
  • Participating and contributing to weekly account status meetings, team updates, and client calls/meetings, as needed
  • Proactively escalating issues and communicating potential challenges to the Director, Ad Operations, and appropriate account stakeholders(s)

WHAT YOU BRING TO THE TABLE

  • 1+ year of experience in ad operations, project management, or an account management role focused on digital media
  • 1+ year of client-facing experience within a deadline-driven environment
  • Hands-on trafficking experience with ad-serving systems and platforms is strongly preferred
  • Prior experience executing multi-channel digital media campaigns including rich media
  • Exceptional attention to detail with the ability to work in a fast-paced environment
  • Ability to multi-task comfortably across various projects
  • Proven track record of taking ownership of a project and seeing it through to completion
  • Commitment to creating inclusive, respectful environments where all voices are valued and supported.
  • Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning.

BONUS POINTS

  • Experience with Google Tag Manager and Google Campaign Manager 360


ANYTHING ELSE? 

Don’t have every skill listed? No problem! We know experience can be built in many ways. If you have relevant skills that aren't reflected in your resume, we encourage you to share them in an optional cover letter.  

LIFE WITH BASIS TECHNOLOGIES

We’re committed to our people’s growth and well-being because our success is tied to theirs. That’s why we’ve earned recognition as a top workplace, including: Ad Age, #1 Best Places to Work 2025, WorkLife's #1 Most Committed to Work Life Balance, and the Chicago Tribune's Top Workplaces in Chicago.

We offer competitive perks, including a flexible work week, 401k/RRSP matching, mental health support, paid sabbaticals, generous parental leave, flexible work options, and more.

Basis is proud to be an equal-opportunity employer. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, age, and beyond.

If you need assistance with interview accessibility, please contact [email protected]. Your privacy is important to us, view our policy here.

Top Skills

Ad Serving Systems
Google Campaign Manager 360
Google Tag Manager

What the Team is Saying

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Matt
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The Company
HQ: Chicago, IL
815 Employees
Year Founded: 2001

What We Do

Basis Technologies is a leading global provider of automation software designed specifically for enterprise marketers. Our platform, Basis, is the industry’s only comprehensive digital media solution that seamlessly integrates programmatic, site-direct, advanced TV, search, and social media within a single interface. By unifying these functions, Basis simplifies complex and disconnected media operations, automates repetitive tasks, and minimizes manual processes, enabling marketing teams to focus on strategy and creativity.
Our software is built to consolidate various tools and systems, driving productivity while ensuring that advertisers maximize the performance of their multi-channel media investments. With features that streamline workflows and improve efficiency, Basis delivers a powerful solution for optimizing campaign outcomes across multiple channels.
Headquartered in Chicago, Basis Technologies is recognized not only for our innovative technology but also for our dedication to creating an outstanding workplace culture. Our commitment to our people and our customers underpins everything we do, as we continue to push the boundaries of what's possible in digital marketing automation.

Why Work With Us

Our mission is to make the ad industry better for everyone. We invest in our culture and support our employees – from development opportunities to competitive health and wellness programs. If you’re looking for a community that values your whole self, celebrates your wins, and has your back in challenging times – come change the industry with us.

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Basis Technologies Offices

Remote Workspace

Employees work remotely.

Basis empowers employees to work where they thrive. As a remote-first company, we trust our people to work remotely, AND offer access to our Chicago HQ and shared workspaces across the U.S., ensuring team members are supported where they are.

Typical time on-site: None
Company Office Image
HQChicago, IL
The Chicago Loop is a great place to work, located in a central area of Chicago accessible to major public transportation, dining and shopping.

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