Top Sales Operations Jobs in Boston, MA

Support sales across pre-order, order processing, and post-order tasks including quotations, order processing, shipping, claims, and sales reporting. Administer Salesforce CRM, improve data quality, provide end-user support and training, assist with international shipping documentation, and collaborate with sales, operations, legal, and finance.

The Salesforce BSA will manage the Salesforce instance, translate business requirements, enhance CRM design, and optimize sales reporting.

Lead operational execution of GTM planning for territories, quotas, and capacity. Maintain and update quota/headcount models, administer planning tools (Varicent), validate data in Salesforce, monitor territory health, and coordinate cross-functionally to roll out fiscal year transitions and in-year adjustments.

Lead commercial oversight and execution for strategic, complex Asset Servicing deals. Partner with Sales, RM, Product, Legal, Risk and Operations to structure pricing, negotiate terms, manage escalations, and drive deals from RFP/pricing through mandate to close.

The Sales Operations Coordinator optimizes sales processes, manages sales tools, and provides analytical support for the sales organization, ensuring effective operations and productivity.

Manage and configure Oracle CPQ to support the full quote lifecycle, enable new product introductions, troubleshoot quoting issues, and maintain accurate data and integrations with Salesforce. Collaborate with Sales, Product Management, and IT within agile sprints and produce sales reports and system maintenance.

Lead forecasting, modeling, and performance reporting for digital deposits; identify and prioritize conversion optimizations; develop business cases; manage analytics dashboards and cross-channel initiatives; collaborate with stakeholders to drive traffic, engagement, and online sales growth.

Lead GTM enablement for customer-facing teams by building and executing readiness plans, tools, training curriculum, and adoption metrics. Partner with Sales Ops, IT, and product to roadmap and optimize Gong, Salesforce, LinkedIn Navigator, and content platforms. Deliver facilitation, coaching, enablement analytics, and communications to boost seller effectiveness, quota attainment, and cross-functional alignment.

The Sales Operations Manager will design and optimize sales processes, manage CRM systems, analyze sales data, and support a bi-coastal sales team.

The Renewals Specialist drives profitable renewals by coordinating with Sales and Customer Experience teams, negotiating commercial terms, and enhancing operational efficiency. Responsibilities include managing cross-functional processes, leading customer negotiations, and leveraging AI tools for renewals optimization.