Job Title: Enterprise Commercial Manager
Commercial Strategy, Renewals & Contract Operations
We are seeking a commercially minded Enterprise Commercial Manager to partner with Sales, Customer Experience, Finance, and Legal to drive successful customer renewals and commercial outcomes across our enterprise customer base.
This is not a traditional renewals role. We are looking for someone with a background in procurement, strategic sourcing, vendor management, commercial operations, or contract management who understands how sophisticated enterprise buyers evaluate vendors, negotiate contracts, and manage commercial risk.
In this role, you will serve as the primary commercial advisor on customer renewals, helping structure agreements, negotiate terms, protect revenue, and improve operational efficiency. The ideal candidate brings the mindset of the buyer and can confidently navigate complex commercial discussions while balancing customer needs with company objectives.
Key Responsibilities- Serve as the primary commercial advisor for enterprise renewals, contract modifications, and commercial negotiations.
- Partner with Sales and Customer Experience teams to develop renewal strategies that maximize retention and revenue.
- Lead negotiations involving pricing, contract terms, discounts, and non-standard commercial requests.
- Identify renewal risks early and coordinate cross-functional mitigation plans to reduce churn.
- Develop customer-facing business cases, ROI analyses, and value realization materials that support renewal and expansion conversations.
- Coordinate closely with Finance, Legal, Revenue Operations, and Sales to drive transactions through approval and contracting processes.
- Support complex enterprise agreements, including multi-product renewals and custom commercial structures.
- Improve renewal forecasting, reporting, and operational processes through data, automation, and AI-driven insights.
- Maintain CRM accuracy and provide leadership with actionable commercial and renewal performance metrics.
- 5+ years of experience in Procurement (Buy-Side), Strategic Sourcing, Vendor Management, or Enterprise Renewals.
- Experience working within a large financial institution, bank, insurance company, payments provider, asset manager, fintech company, or similarly regulated enterprise environment.
- Demonstrated experience negotiating technology, software, SaaS, cybersecurity, cloud, or professional services agreements on behalf of your organization.
- Strong understanding of enterprise procurement processes, vendor governance, commercial approval frameworks, contract negotiations, and risk management practices.
- Experience partnering with Legal, Finance, Security, Compliance, Risk, and Executive stakeholders during complex purchasing and renewal cycles.
- Proven ability to analyze commercial proposals, pricing structures, contract language, and business terms to drive favorable outcomes.
- Familiarity with supplier onboarding, vendor reviews, procurement governance, third party risk management, and contract lifecycle management processes.
- Strong financial and commercial acumen with the ability to evaluate pricing models, discount structures, total cost of ownership, and business value.
- Experience with Salesforce, CLM platforms, procurement systems, ERP solutions, or related commercial technology tools.
- Bachelor's degree or equivalent professional experience.
- Prior experience within organizations such as major banks, insurance carriers, asset managers, payment providers, fintech companies, or Fortune 500 procurement organizations.
- Experience negotiating agreements with large enterprise software, cybersecurity, cloud, identity, fraud, or infrastructure vendors.
- Exposure to highly regulated environments where security, compliance, legal review, and risk management play a significant role in vendor selection and contract execution.
This is a unique opportunity to help shape and scale the commercial operating model of a high-growth cybersecurity company. You will play a critical role in protecting and expanding revenue, influencing customer commercial strategy, and partnering with some of the world's largest enterprises on complex business decisions.
Transmit Security is committed to fostering, cultivating and preserving a culture of Diversity and Inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well. We encourage diversity and embrace our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
Skills Required
- 5+ years of experience in Renewals, Procurement, Customer Success, or Sales Operations
- Background in enterprise procurement or vendor management
- Demonstrated track record of leading high-stakes commercial negotiations
- Proven ability to coordinate across Finance, Legal, and Sales
- Strong analytical and problem-solving abilities
- Proficiency in CRM platforms (e.g., Salesforce)
- Familiarity with AI-assisted sales or customer success tools
What We Do
Transmit Security, the identity experience company, is at the forefront of creating frictionless identity experiences for both customers and workforce across all channels. Our user-centric solutions, which includes the industry’s first app-less biometric authenticator, are proven to ensure an effortless and truly passwordless experience - effectively reducing all forms of identity attrition and saving enterprises substantial costs. Transmit Security was co-founded by serial entrepreneurs and investors, Mickey Boodaei and Rakesh Loonkar in 2014 with the aim of changing the security identity landscape. In 2020, Deloitte recognized Transmit Security as the 5th fastest growing company in North America. Today, our powerful technology is used by millions of end-users worldwide spanning across all industries and platforms.
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