IT Trail Blazers is one of the leading staffing firm in US.
Job Description*Responsibilities
Champion of Intermediary Salesforce instance on behalf of the business. Incumbent will translate business requirements between the business and Information Technology, leveraging his or her knowledge in financial services CRM best practices. This includes recommending and leading enhanced design, tools and training. Individual will recommend CRM tools (development/App Exchange, etc.) that align with firm strategy.
Acts as the "voice " of the user community to ensure tool continually meets firm needs. Includes leading steering committee for ongoing assessment of features with proactive recommendations. As the role sits in the business, the Manager is attuned to the distribution strategy and effectively communicates system benefits for ongoing utilization/adaption.
Partner with Reporting & Analytics team to ensure data is optimized in dashboards to create an environment where Sales Management and Senior Management can reinforce sales practices or coach team(s). Individual will create dashboards, advise management on activity trends and highlight both key performance indicators and leading indicators to optimize sales efficiency.
Ongoing consultative resource for future development of tools that optimize business processes and drive momentum on continued utilization, including onboarding new hires to Salesforce instance. Individual will be known as the go-to, trusted partner that can answer questions in a timely manner.
Relevant Experience Required 2+ years.
Solid analytical problem solver with the ability to drive tech adoption and results, includes strong presentation skills (may present to groups of 50+).
Ability to understand and communicate technology as it relates to the business; may require ongoing product or system certifications.
Experience in providing accurate, timely & responsive services on complex problems. Seen as trusted, go-to resource.
Ability to establish and maintain strong relationships within the department and across business functions.
Ability to communicate technology related information, enhancement options and clearly detail implementation processes to varying audiences.
Additional InformationReach me by below
HariDurga
IT Trailblazers
Phone: (O) 732- 227-1772 x 320
Mail : Haridurga(at)ittblazers.com
Skills Required
- Relevant experience of 2+ years
- Strong presentation skills for groups of 50+
- Experience with analytical problem solving
- Familiarity with CRM best practices in financial services
What We Do
Each and everything we do (professional services, content management, cloud migrations, learning management, and content development) reflects our industry insight, domain knowledge and thought leadership. As a result, we are one of the fastest growing IT solutions providers in America. The reliability of an ITTB solution is based on our rigorous project management framework along with our philosophy of attracting and developing the best and the brightest in global talent. We take pride in the duality of our work environment; challenging and exacting the best practices while at the same time an exciting, fun and caring work environment. As a result, ITTB is rewarded with a very high degree of long-term employee loyalty. It's not a surprise that we have been awarded multiple contracts from US government agencies and have become a technology leader in the Pharmaceutical Industry. We are located in many offices- offshore and within the US, where we are staffed industry experts. Our home office is located in New Jersey and "Centers of Excellence" are located in Chicago, Canada and India. In addition to being proud partners of Acquia and Microsoft Azure, our teams are highly qualified and certified in the latest cloud technologies such as AWS and Drupal, as an undisputed leader. The combination of technical excellence, innovation, and global positioning, which means that ITTB can consistently deliver exceptional, cost-efficient service across APAC, Latin America and North America.
