Top Customer Success & Experience Jobs in Boston, MA

The Anchor at Spectrum News NECN delivers compelling newscasts, engages with local communities, leads editorial discussions, and creates timely news content for various platforms.

The Senior IT Support Specialist resolves complex hardware, software, and network issues, manages IT resources, and provides exceptional support to users.

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.

As a Licensed Service Agent, you will be the main contact for customer inquiries, assisting with policy questions, renewals, and cancellations while ensuring a positive experience.

The Commercial Customer Growth Account Executive drives customer cross-sell and upsell for SMB accounts, liaising with teams to maximize value and meet quotas.

Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.

The Customer Implementation Associate guides clients through onboarding and implementation of Flywire solutions, facilitates training, answers inquiries, and collaborates with internal teams to ensure successful customer outcomes.

The role involves managing complex technical problem solutions, providing international support, and developing software solutions through various technologies, primarily in healthcare IT.

As a Renewals Specialist, you will engage with customers to enhance account retention and drive growth through effective software adoption and upselling.