Top Customer Success & Experience Jobs in Boston, MA

Reposted 8 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
Enterprise Web • Hardware • Internet of Things • Software
The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.
Reposted 8 Days AgoSaved
In-Office
Boston, MA
100K-120K Annually
Mid level
100K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Customer Education Specialist will manage onboarding processes, deliver training sessions, gather feedback, and enhance client experience with products.
Top Skills: Ai TechnologyEducational Content CreationTraining Materials
Reposted 9 Days AgoSaved
Hybrid
Boston, MA
142K-178K Annually
Senior level
142K-178K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Manager, Customer Success Engineering oversees Customer Success Engineers, driving customer engagement strategies, operational processes, and team development to enhance overall customer success and retention.
Top Skills: CitrixWindowsMobile Device ManagementSalesforceVMware
Reposted 9 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Mid level
Mid level
HR Tech • Software • Consulting
As an Associate in Client Community, support clients and experts through the sales lifecycle by matching consultants, managing outreach, and facilitating projects.
Top Skills: LinkedInLinkedin Sales Navigator
Reposted 9 Days AgoSaved
Hybrid
Boston, MA
119K-207K Annually
Senior level
119K-207K Annually
Senior level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
As an Account Executive III, you'll strategize and manage accounts, ensure campaign success, analyze data, and uphold customer relationships.
Top Skills: MS OfficeTableau
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10 Days AgoSaved
Hybrid
Boston, MA
24-31 Hourly
Junior
24-31 Hourly
Junior
Fintech • Financial Services
The Business Relationship Support Manager provides customer support, maintains accounts, evaluates profitability, assists with reports, and resolves issues collaboratively.
Top Skills: HoganMarsMS OfficeOibServiceviewVantage
10 Days AgoSaved
Remote or Hybrid
Boston, MA
71K-144K Annually
Mid level
71K-144K Annually
Mid level
Artificial Intelligence • Big Data • Healthtech • Software • Biotech
The Customer Success Manager will engage proactively with customers, manage accounts, and collaborate internally to enhance product usage and account growth.
Top Skills: Cloud-Native AiSaaS
12 Days AgoSaved
Hybrid
Boston, MA
72K-90K Annually
Mid level
72K-90K Annually
Mid level
Consumer Web • eCommerce • Software
The Account Manager leads customer success and growth, managing dealer relationships while providing analysis, support, and onboarding. Collaborates with Account Executives to prevent churn and enhance product usage.
Top Skills: Google WorkspaceMS OfficeSalesforce
Reposted 13 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Fintech • Software
The Senior Client Success Manager is responsible for managing strategic client relationships, ensuring value delivery, providing client advocacy, and collaborating with sales for expansion opportunities.
Top Skills: SaaS
2 Days AgoSaved
Remote or Hybrid
Boston, MA
75K-113K Annually
Mid level
75K-113K Annually
Mid level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Dealer.com Performance Manager builds client relationships to drive product utilization and revenue growth, while engaging clients through virtual sessions and meetings, and resolving complex issues. They collaborate with teams to retain clients and manage account performance effectively.
Top Skills: Microsoft Suite Of TechnologiesScreen Share Technologies
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