Top Customer Success & Experience Jobs in Birmingham, AL

The Compensation Analyst will support customers in using Compa's platform, including data mapping, customer education, and insights generation, focusing on compensation strategies.

The Patient Programs Specialist manages complex clinical situations, supports providers and patients, addresses grievances, and promotes patient safety without direct clinical care.

The AI Engagement Manager will foster relationships with top partners, facilitate adoption of AI solutions, and analyze performance using BI tools.

The Head of Renewals will lead the renewals function, manage a team, develop strategies, and collaborate cross-functionally to maximize customer retention and revenue growth.

The Associate Manager will lead the Premier Success team, ensuring operational efficiency in service delivery, fostering team development, and managing customer relationships to enhance satisfaction and value from the Risk Cloud platform.

The Medical Science Liaison will educate healthcare providers on Tempus oncology products, support commercial objectives, and maintain KOL relationships.

Lead and mentor a team of Customer Care Advisors, providing guidance on complex inquiries and driving process improvements to enhance customer experience.

The Enablement Director will lead sales training initiatives, manage onboarding for sales teams, and collaborate on enablement programs to drive revenue and customer success.

The Senior Commercial Account Executive will focus on acquiring and expanding SMB accounts, drive new business, and build strategic relationships with clients while collaborating internally to enhance customer experience.

The Data Partnerships Enablement Manager supports teams with new data partnerships, focusing on post-integration strategy, documentation, training, reporting, and optimization to leverage data effectively.