Top Customer Success & Experience Jobs in Birmingham, AL

The Lead Commercial Banking Business Development Representative supports customer engagement, processes transactions, and identifies financial needs while following policies and building relationships with clients.

The Principal Solutions Specialist engages RIA prospects, utilizing expertise in client service operations, to enhance brand recognition and assist in the sales process by connecting operational challenges to Advisor360°'s solutions.

The Senior Claims Learning & Development Specialist designs and delivers training programs for claims processes, ensuring compliance and effectiveness while partnering with multiple teams to support continuous improvement.

The Senior Claims Adjuster will manage all aspects of workers' compensation claims, ensuring compliance, customer service, and optimal outcomes while collaborating with partners and mitigating risks.

The role involves managing customer relationships, driving account retention, resolving issues, onboarding new customers, and sharing feedback internally.

The Enterprise Client Success Manager manages relationships with clients, drives product adoption, achieves desired outcomes, and identifies business opportunities.

The Associate Principal, Partner Success will manage partner relationships, ensuring satisfaction, identifying growth opportunities, and collaborating with internal teams for strategy improvement.

The Customer Retention Representative engages with policyholders to retain customers considering cancellation, assists with policy adjustments, and meets performance metrics in a remote call center environment.

As a Customer Retention Representative, you will assist customers seeking to cancel their policies, guiding them in understanding the importance of coverage while providing excellent customer service.

As an Enterprise Onboarding Consultant, you lead complex onboarding processes for large clients, managing multiple projects, fostering collaboration, and driving customer success through effective communication and project management.

The Implementation Manager guides clients through onboarding on a SaaS platform, ensuring smooth transitions and maximizing client value by leveraging project and communication skills.

As a Customer Success Manager, you'll drive customer adoption of GitLab's DevSecOps platform by guiding clients on best practices, monitoring KPIs, and building strong relationships to enhance satisfaction and advocacy.

As a Public Sector Solutions Architect, you'll advise U.S. government customers on GitLab's solutions, lead technical evaluations, and engage with clients to drive adoption and success.