Top Customer Success & Experience Jobs in Birmingham, AL

The Lead Commercial Banking Business Development Representative supports customer engagement, processes transactions, and identifies financial needs while following policies and building relationships with clients.

The Implementation Manager guides clients through onboarding on a SaaS platform, ensuring smooth transitions and maximizing client value by leveraging project and communication skills.

As a Customer Success Manager, you'll drive customer adoption of GitLab's DevSecOps platform by guiding clients on best practices, monitoring KPIs, and building strong relationships to enhance satisfaction and advocacy.

As a Public Sector Solutions Architect, you'll advise U.S. government customers on GitLab's solutions, lead technical evaluations, and engage with clients to drive adoption and success.

The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.

The Client Services Specialist will support customer service operations by handling inquiries, managing support requests, and improving customer experiences while working closely with financial advisors.

The Enterprise Implementation Consultant in the Public Sector will manage customer relationships, oversee IoT solution deployment, and ensure value realization for enterprise customers, primarily in government contexts, while coordinating with cross-functional teams.

The Implementation Consultant will guide customers through onboarding and implementation on the Order.co platform, ensuring timely and value-driven launches while serving as a project manager and subject-matter expert.

The Senior Customer Success Engineer will drive adoption of Imprivata's Mobile solutions, delivering value to healthcare customers through technical advisory and leadership. Key responsibilities include designing solutions, troubleshooting, and providing customer feedback to influence product enhancements.

The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.

The Sr. Account Manager will manage a portfolio of mid-market law firms, focusing on revenue growth, client retention, and strategic partnerships using deep legal technology expertise.

As a Sr. Account Manager, you will manage and grow a portfolio of Mid-Market law firm accounts, driving revenue growth and ensuring client retention through strategic account management and relationship building with key stakeholders.

As a Senior Solutions Engineer, you will partner with the sales team to support enterprise customers, deliver presentations, and run proof-of-concept trials while leveraging technical expertise in networking and security.