Top Customer Success Jobs in Birmingham, AL
The Principal Customer Success Manager leverages deep product, business, and industry knowledge to partner with customers and guide them to accelerate the business value they receive and return from their investment with BlackLine. They work directly with customers to optimize their adoption and expansion of BlackLine automation capabilities.
Client Strategy Manager responsible for driving internal account management efforts for sales-related activities on priority accounts. Focus on building client relationships, developing new business opportunities, and supporting strategic sales. Collaborate with PwC partners and Client Relationship Executive to drive business development efforts. Responsible for analysing complex ideas, developing recommendations, and managing a portfolio of accounts.
The Client Strategy Manager is responsible for driving internal account management efforts for priority accounts, collaborating with a team to develop new business opportunities, and support strategic sales initiatives. This role requires managing client needs, building client relationships, and contributing to business development efforts.
The Client Strategy Manager at PwC focuses on positioning the company's brand in the marketplace, driving revenue growth, and managing client relationships. Responsibilities include developing communication programs, implementing media events, evaluating pricing strategies, and collaborating with sales and marketing teams to drive consistency in client relationships and business development strategies.
Customer Success Manager responsible for client satisfaction and relationship-building. Provides coaching on product use, develops insights, monitors accounts, and identifies expansion opportunities. Must have strong customer-facing, consulting, communication, and organization skills.
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Join the dynamic team at Loom (Atlassian) as a Loyalty Advocate, empowering customers to revolutionize communication strategies. Responsibilities include ensuring adoption, revenue retention, and growth within a dedicated portfolio. Key focus on trust-based relationships and enhancing video communication through Loom. Seeking proactive and ambitious advocates to drive success.
The AML Sanctions Compliance Senior Specialist will be responsible for overseeing sanctions screening and reporting program, conducting investigations, ensuring compliance with regulatory requirements, and supporting general Client Investigations Unit activities.
The AML Sanctions Compliance Senior Specialist role involves overseeing sanctions screening, conducting investigations, ensuring compliance with regulatory requirements, and supporting related activities within a financial institution.
The AML Sanctions Compliance Senior Specialist will be responsible for overseeing sanctions screening, conducting investigations, ensuring compliance with regulatory requirements, and supporting general Client Investigations Unit activities.
The AMS Customer Advocate at ServiceNow will work with the Americas President to design and execute the AMS Customer Engagement program. Responsibilities include leading executive-level customer engagements, optimizing customer interactions, tracking action items, and deepening strategic relationships. The goal is to increase customer intimacy and contribute to the overall AMS ServiceNow growth strategy.
This role involves working closely with the Americas President to design and execute the AMS Customer Engagement program, focusing on enhancing customer experiences before, during, and after meetings. The objective is to increase customer intimacy and contribute to the overall growth strategy of AMS ServiceNow.
The Customer Success Director at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, leading Customer Success Squads, and driving customer outcomes for US Public Sector managed accounts. The role involves strategic business planning, operational management, team leadership, executive relationship management, pre-sales support, and driving renewals and upsells within the accounts.
Manage the relationship with call center vendor operations, ensure service levels are met, identify issues and drive changes, collaborate with internal teams, oversee escalations, and lead workforce.
As an Associate Partner Success Manager, you will be responsible for managing partners and programs during employee leaves, transitions, and PTO. You will provide ongoing operations support and contribute to partner success through project management and meeting facilitation. This role reports to the Director of Partner Success.
As a Customer Support Representative with Keeper, you will handle customer requests and feedback via phone and email through Salesforce, providing accurate, quick, and professional assistance. This is a 100% remote position with an opportunity for hybrid schedule for candidates near the global headquarters in Chicago.
Application Support Representative role at Enova specializing in a specific brand, handling inbound calls to assist customers with loan applications and convert prospects into sales. Fully remote position within 100 miles of Chicago, IL, or South Jordan, UT.
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