Top Customer Success & Experience Jobs in Birmingham, AL

Join Charted as an Associate Software Implementation Consultant, assisting in the implementation of AP Automation software, managing client relationships, and handling project management tasks.

The Accounting Technology Consultant ensures successful onboarding of clients onto a SaaS Accounting solution, providing technical product support and training to accounting teams.

The Senior Manager of Opportunities Resolution leads the team's efforts in handling escalated member concerns, ensuring excellent customer service and managing complaint resolutions. This role involves overseeing multiple projects, fostering cross-department collaboration, and driving process improvements.

The Revenue Training Manager will enhance the Partnerships Sales team's performance by developing and delivering onboarding and upskilling programs. This role requires expertise in sales enablement and instructional design, aiming to improve sales results and shorten deal cycles.

The Support Engineer I acts as the first point of contact for customers, resolving technical issues, and ensuring an excellent customer experience with Cleo software.

The Senior Customer Success Manager drives customer outcomes, maximizes retention, and manages strategic relationships to achieve measurable business results.

The Account Manager oversees affiliate and restaurant relationships, focusing on maximizing platform utilization, ensuring satisfaction, and driving growth through strong communication and relationship management. Responsibilities include performance monitoring, problem solving, and cross-functional collaboration.

As an Account Manager, you will manage provider relationships, ensure compliance with regulations, drive outreach programs, and optimize healthcare practices to enhance provider performance.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Senior Director of Services will lead Jasper's AI services organization, driving customer success and revenue through scalable solutions and technical leadership.