Top IT Support & Helpdesk Jobs in Birmingham, AL

Responsible for configuring, rolling out, and supporting Epic Orders applications, including business analysis, documentation, and user support.

Install, configure, and maintain workstations and servers; perform OS and software upgrades; monitor performance and licensing; ensure backups and recoverability; conduct audits and maintain configuration documentation; perform some scripting (PowerShell/Bash).

The UKG Support Analyst focuses on configuring calculated accruals within the UKG Pro WFM, managing support tickets, and collaborating with HR and IT teams.

As an IT Support Engineer, you'll manage hardware and software requests, build automations, handle user account management, and support IT security initiatives while advocating for technology solutions.

The Senior Digital Video Specialist supports digital video tools, troubleshoots issues, manages partner platforms, and assists with onboarding and general station support.

Provide technical support to television station users on digital content management systems, training, guidance, and building digital products.

The Tinman Support Specialist provides support and troubleshooting for the Tinman loan origination system, interacting with users and internal teams, managing issues, and ensuring effective system usage throughout the loan lifecycle.

The Application Support Analyst II provides advanced technical support, troubleshooting, and resolves software issues while ensuring user satisfaction and maintaining documentation.

The Desktop Support Specialist provides technical support for hardware and software, optimizes Google Workspace, manages IT processes, and improves operational efficiency.

The IT Ops Manager will manage all IT operations including systems administration, vendor management, security operations, and compliance in a hands-on capacity.

Lead and coordinate incident response and outages across production systems, manage communication with stakeholders, log incidents and KPIs, perform root cause analysis, drive preventative actions, and support ITSM/change control processes while participating in a 24/7 on-call rotation.