Top IT Support & Helpdesk Jobs in Birmingham, AL

Serve as subject-matter expert for United Concordia dental applications, support production operations and incidents, analyze issues, define and validate requirements and test scenarios, collaborate with developers and stakeholders, and ensure changes meet business expectations.

Install, configure, and maintain workstations and servers; perform OS and software upgrades; monitor performance and licensing; ensure backups and recoverability; conduct audits and maintain configuration documentation; perform some scripting (PowerShell/Bash).

Responsible for production support focusing on UPM, troubleshooting application issues, monitoring systems, and coordinating with teams for incident resolution.

The IT Operations Intern will support technical activities, assist with IT service requests, and learn about IT management in a collaborative, remote-first environment.

As a Support Analyst L1, you will troubleshoot operational issues, assist customers with WMS, and liaise with team members and vendors for issue resolution.

The internship provides exposure to IT operations, focusing on ServiceNow platform support, documentation, problem solving, and collaboration with professionals.

The IT Administrator will manage day-to-day IT operations, oversee Google Workspace and Microsoft 365 administration, and automate workflows while ensuring security and compliance.

Provide application support for equities trading platforms: troubleshoot incidents, liaise with brokers and internal teams, document resolutions, onboard investment professionals, and communicate status to stakeholders.

Join a remote-first company focused on customer satisfaction and innovation in IT and Security, by collaborating with motivated team members.

The IT Operations Specialist will manage IT onboarding, equipment logistics, and core IT systems while ensuring excellent end-user support and enhancing IT processes.