Top IT Support & Helpdesk Jobs in Birmingham, AL

Trail of Bits seeks an IT Operations Engineer to manage IT infrastructure, enhance security compliance, and improve the technology experience for a remote cybersecurity team. Responsibilities include endpoint management, identity & access management, cloud infrastructure oversight, automation of tasks, and maintaining comprehensive documentation.

Serve as subject-matter expert for United Concordia dental applications, support production operations and incidents, analyze issues, define and validate requirements and test scenarios, collaborate with developers and stakeholders, and ensure changes meet business expectations.

Install, configure, and maintain workstations and servers; perform OS and software upgrades; monitor performance and licensing; ensure backups and recoverability; conduct audits and maintain configuration documentation; perform some scripting (PowerShell/Bash).

The Director of Technical Operations will oversee the support team's daily operations, troubleshoot technical issues, meet with clients, and optimize workflows and automations, driving overall improvements in technical support.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

The Manager, Application IT Support will lead a Service Desk team, oversee client support operations, improve processes, and ensure service reliability and technical leadership.

The Oracle Business Systems Intern provides 1st level support for Oracle ERP cloud applications, handles access requests, and performs SQL reporting.

The IT Support Administrator will provide expert support in a corporate environment focusing on Macs, mobile devices, and security practices while managing the employee lifecycle and automating IT tasks.

As a Technical User Operations Specialist, you'll provide support for technical inquiries, manage priorities, collaborate on issues, and document customer feedback to enhance processes.

The VP of Resolution Services leads the Midmarket Resolution Support Services team, ensuring high service delivery performance, customer satisfaction, and resource management within IT operations.