Top IT Support & Helpdesk Jobs in Birmingham, AL

As an IT Business Systems Administrator, you will manage business systems, provide support, troubleshoot issues, and oversee system customizations and integrations.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

The Associate Cloud Operations Technician will support cloud services delivery, document procedures, and troubleshoot systems while collaborating with Development, Support, and Implementation teams.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

Manage a team of engineers focusing on enterprise application operations, including support for tools like Google Workspace and Slack, while ensuring operational health and vendor relationships.

Provide first-line technical support for retail stores, resolve issues, document solutions, and support IT tasks like password resets and hardware troubleshooting.

The OnSite Specialist supports surgical procedures by managing Stryker equipment, troubleshooting issues, and coordinating with OR and SPD personnel for optimal operation.