Top IT Support & Helpdesk Jobs in Birmingham, AL

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

Trail of Bits seeks an IT Operations Engineer to manage IT infrastructure, enhance security compliance, and improve the technology experience for a remote cybersecurity team. Responsibilities include endpoint management, identity & access management, cloud infrastructure oversight, automation of tasks, and maintaining comprehensive documentation.

Provide technical support for Zscaler products focusing on troubleshooting security and networking issues while ensuring client satisfaction and operational excellence.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.

Install, configure, and maintain workstations and servers; perform OS and software upgrades; monitor performance and licensing; ensure backups and recoverability; conduct audits and maintain configuration documentation; perform some scripting (PowerShell/Bash).

Serve as subject-matter expert for United Concordia dental applications, support production operations and incidents, analyze issues, define and validate requirements and test scenarios, collaborate with developers and stakeholders, and ensure changes meet business expectations.

As a Clinical Applications Specialist, you'll provide technical training and support for GE Healthcare's PET modality, enhancing customer experience and developing training solutions while collaborating with various teams.

Operate, sustain, and modernize enterprise data platforms (Tableau Server, MOVEit, Windows, Linux, Talend) for the Defense Health Agency. Manage configurations, access, patching, monitoring, and compliance (RMF/NIST); troubleshoot platform issues; support provisioning and deployments; maintain runbooks and documentation; collaborate with engineers, analysts, and delivery teams to ensure secure, reliable platform operations.