Top Customer Success & Experience Jobs in Baltimore, MD

The Marketplace Domain SME provides expert knowledge on ACA Marketplace operations, guides compliance, manages knowledge resources, develops training for staff, and supports stakeholder communications.

As an FHA Mortgage Origination Representative, you'll provide customer support on FHA guidelines and procedures, manage contacts, and update databases while following standard procedures.

The Director of Major Gifts will manage donor relationships, conduct solicitations, and strategically drive donor engagement across a large region.

The Training Specialist will oversee certification compliance for DoD personnel, communicating with stakeholders and managing certification data and program guidelines.

As a Sales Associate at Hot Topic, you will provide exceptional customer service, manage sales transactions, assist with merchandising, and maintain store organization while promoting a love for music and pop culture.

The role involves handling inbound client requests related to fraud, providing solutions, performing account maintenance, and enhancing client relationships through service delivery.

The Lead Partnership Executive will develop enterprise partnerships, drive business development, engage C-suite leaders, create workforce solutions, and coach account teams to promote WGU's educational mission.

Oversee customer relationship management, develop business strategies, track communications, and maintain industry awareness while coordinating customer engagement activities.

The Analyst will research documents, conduct reviews of classified information, make redactions, and ensure compliance with executive orders and legal standards. Critical thinking and teamwork are essential for making release recommendations and coordinating with other agencies, utilizing various systems in the process.

The Assistant Director will oversee internship education, manage student and employer relationships, and maintain the job database while providing career advising.