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Top IT Support & Helpdesk Jobs in Baltimore, MD
Information Technology • Professional Services • Security
The Systems Engineer will monitor online applications, troubleshoot issues, manage performance problems, and analyze system software on mainframe systems.
Top Skills:
Abend AidCicsplexCobolDb2IdmsJavaJes3OmegamonOmegaviewTivoli ItcamsWebsphere Application Server (Was)Websphere MqZ/Os
Software • Cybersecurity
Provide Tier 1/2 support, troubleshoot and maintain IT systems, manage UNIX/Windows OS, deploy and manage applications on RKE2/Kubernetes and Docker, write Bash automation, support CI/CD pipelines, monitor and optimize system performance, participate in on-call rotations, and communicate escalations to agency management. Active TS/SCI with polygraph required.
Top Skills:
AnsibleAWSBashCi/CdDockerElk StackGrafanaJenkinsKubernetesLinuxPrometheusRke2TerraformUnixWindows
Information Technology • Software
The Dynamic PC Support Technician provides technical support for desktops and laptops, interacts with clients, and completes service calls efficiently while meeting customer satisfaction criteria.
Top Skills:
Pc HardwareSoftware Troubleshooting
Other
The IT Incident Manager coordinates and manages incoming IT support requests, ensuring proper triage, prioritization, assignment, and resolution within SLAs while collaborating across IT functions.
Top Skills:
ErpFreshservice
Digital Media • News + Entertainment
As a Support Specialist, you will ensure technical delivery and operational resilience across digital platforms, support user testing, and leverage AI tools for efficiency.
Top Skills:
Adobe AnalyticsAi ToolsAsanaCmsConvivaDatadogJIRASlackVmsWorkflow Automation Tools
New
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The job involves conducting systems testing. Specific details about qualifications or responsibilities are limited in the description.
Cloud • Digital Media • Hardware • News + Entertainment • Software
Oversee a technical support team managing customer issues for storage and media asset management. Drive operations, improve processes, and foster team growth while handling escalated technical problems.
Top Skills:
CifsElasticsearchFtpLtoMongoDBNasOraclePostgresRestSalesforce Service CloudSanTcp/IpWindows Server
Fintech • Financial Services
Lead a distributed application support team to install, configure, troubleshoot, and maintain LOB applications across environments; manage incident response, on-call rotation, ticketing workflows, vendor coordination, RCA, reporting, and team development to meet compliance-driven SLAs.
Top Skills:
Active DirectoryAzure DevopsJSONLinuxMicrosoft IisMS OfficeMicrosoft SqlMicrosoft SsmsNetworking SystemsPowershellVisioWindows ServerXML
Artificial Intelligence • Healthtech • Analytics • Biotech
The ITDP Internship at GE HealthCare allows students to gain hands-on experience in technology roles, contributing to projects in areas like data analytics, software development, and cybersecurity while developing technical and leadership skills.
Top Skills:
CybersecurityData AnalyticsDigital Engineering
Information Technology • Software
The IT Operations Specialist manages internal IT operations, resolving support tickets, automating processes, and ensuring smooth onboarding and offboarding for employees.
Top Skills:
AIAPIsAsanaAutomationGoogle WorkspaceN8NNotionSlackTrelicaWebhooks
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Top Companies in Baltimore, MD Hiring Operations & Support Roles
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