Top IT Support & Helpdesk Jobs in Baltimore, MD

The Systems Engineer will monitor online applications, troubleshoot issues, manage performance problems, and analyze system software on mainframe systems.

Provide Tier 1/2 support, troubleshoot and maintain IT systems, manage UNIX/Windows OS, deploy and manage applications on RKE2/Kubernetes and Docker, write Bash automation, support CI/CD pipelines, monitor and optimize system performance, participate in on-call rotations, and communicate escalations to agency management. Active TS/SCI with polygraph required.

The ITSM Systems Manager leads the Service Management Technologies team, overseeing ITSM platforms' design, governance, and enhancements while ensuring alignment with ITIL principles and business strategy.

The IT Support Analyst I provides first-level technical support to employees and clients, troubleshooting issues via phone, chat, and email, and follows up on service requests using incident management processes.

Freedom Technology Solutions Group invites applicants for a creative IT career focused on Data Engineering, Business Intelligence, and Software Engineering with growth and innovative culture.

The Vice President of IT Infrastructure & Operations leads IT strategy, manages infrastructure, ensures service delivery, and drives ITSM transformation in a healthcare setting.

Manage, maintain, and optimize Microsoft 365 and SharePoint environments for hundreds of users; resolve incidents with Help Desk, create documentation and training, build Power Automate flows and Power Apps, integrate M365 services, and produce Power BI reports and dashboards.

As an IT Operations Engineer, you will manage IT operations across multiple companies, handling identity management, SaaS platforms, and automations to optimize processes and support users effectively.

The Epic Radiant Applications Analyst manages IT resources, provides solutions to technical problems, designs system builds, and performs user support and documentation preparation.

The Director of Information Technology leads IT operations and infrastructure, manages a team, oversees budgets, vendor relationships, and drives AI initiatives for a healthcare organization.