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Top IT Support & Helpdesk Jobs in Baltimore, MD
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
Sql,Relational Databases,Windows,Linux,Ecns,Exchanges,Trading Network Connectivity And Routing
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
Okta,Entraid,Jira,Confluence,Jira Service Desk,Atlassian Cloud,Intune,Endpoint Management,Addigy,Google Workspace,Office 365,Zoom,Slack,Sentinelone,Connectwise Control,Voip,Cloud Phone System,Rmm,Lan,Wan,Vpn,Windows,Macos
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.
Top Skills:
APIsBizflowDeployment PipelinesPegaSalesforceSalesforce Service CloudSplunk
Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Biotech
Responsible for implementing complex automation systems in diagnostics laboratories, providing technical guidance and troubleshooting support to customers and field teams.
Top Skills:
Diagnostics Laboratory InstrumentationMS OfficeNetwork Communication
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Information Technology • Software • Automation
This role requires providing functional and technical support for PeopleSoft ELM, collaborating with stakeholders, and driving system enhancements in secure environments.
Top Skills:
AWSAzureFinancialsHrOracle CloudPeoplesoft ElmPeoplesoft Query ManagerPeoplesoft Update ManagerPeopletoolsSelective AdoptionSQL
Information Technology • Software
Responsible for managing and maintaining network systems, coordinating incident responses, and overseeing VPN installations while ensuring compliance with security standards.
Top Skills:
Absolute ManageCisco VpnEnterprise NetworksMicrosoft Certified Systems Engineer Certification
Software • Cybersecurity
Provide Tier 1/2 support and maintenance for client/server, storage, network, and mobile systems; configure and manage UNIX/Linux and Windows OS; troubleshoot hardware and network issues; perform capacity planning and system optimization; escalate and communicate status to agency management.
Top Skills:
Linux,Unix,Windows,Linux Shell Scripting,Cisco,Netapp,Kubernetes,Containerization
Information Technology • Professional Services • Security
The Systems Engineer will monitor online applications, troubleshoot issues, manage performance problems, and analyze system software on mainframe systems.
Top Skills:
Abend AidCicsplexCobolDb2IdmsJavaJes3OmegamonOmegaviewTivoli ItcamsWebsphere Application Server (Was)Websphere MqZ/Os
Information Technology • Software
The Dynamic PC Support Technician provides technical support for desktops and laptops, interacts with clients, and completes service calls efficiently while meeting customer satisfaction criteria.
Top Skills:
Pc HardwareSoftware Troubleshooting
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Top Companies in Baltimore, MD Hiring Operations & Support Roles
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