Top IT Support & Helpdesk Jobs in Baltimore, MD

The M365 Tenant Administrator will manage and optimize the Microsoft 365 environment, enforce security policies, support end-users, and manage compliance settings.

Manage IT infrastructure, ensure data center runs smoothly, lead a team of engineers, plan capacity growth, and handle vendor relations.

The Operations Analyst monitors IBM technologies, provides tier-1 support, analyzes incidents, and collaborates with stakeholders to ensure service delivery and process improvements.

The TechOps member will manage technical infrastructure, security tooling, and new tool evaluations, ensuring fast and secure operations while handling multiple projects.

The Director of IT leads IT strategy, overseeing operations, staff mentoring, budget management, data security, and digital transformation initiatives to align technology with business goals.

Manage IT systems support, oversee teams, ensure system performance, train staff, and maintain documentation while collaborating globally to improve technology efficiency.

The Systems Engineer will monitor online applications, troubleshoot issues, manage performance problems, and analyze system software on mainframe systems.

Responsible for operations and maintenance of Oracle Fusion Middleware applications and Intercede Credential Management System, including troubleshooting and vendor management.

The Engineer is responsible for preventive maintenance and repairs on buildings and industrial systems, including HVAC, plumbing, and electrical systems, while ensuring operational efficiency and safety standards.

This is a general resume submission for future openings at Red Arch Solutions, an IT integrator focused on national security and intelligence community challenges.