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Top IT Support & Helpdesk Jobs in Baltimore, MD
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
Sql,Relational Databases,Windows,Linux,Ecns,Exchanges,Trading Network Connectivity And Routing
Automotive • Edtech • Kids + Family • Mobile • Social Impact • Transportation
Provide end-user support and device lifecycle management for Mac and Windows, administer Google Workspace and identity platforms (Okta/JumpCloud), build automation (Zapier/Workato/Google Apps Script), manage assets, support security and IT projects, and serve as a technical liaison with occasional after-hours and periodic travel to the Los Angeles HQ.
Top Skills:
Macos,Windows,Zapier,Workato,Google Apps Script,Google Workspace,Okta,Jumpcloud,Zoom,Slack,Python
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
Okta,Entraid,Jira,Confluence,Jira Service Desk,Atlassian Cloud,Intune,Endpoint Management,Addigy,Google Workspace,Office 365,Zoom,Slack,Sentinelone,Connectwise Control,Voip,Cloud Phone System,Rmm,Lan,Wan,Vpn,Windows,Macos
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.
Top Skills:
Salesforce,Bizflow,Pega,Salesforce Service Cloud,Splunk,Apis,Deployment Pipelines
Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
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Information Technology • Software
Senior SharePoint Administrator responsible for administering on-premises SharePoint farms (DEV/SAT/PROD), performing PowerShell-based automation, patching/upgrades, monitoring and troubleshooting, managing permissions and service requests via ServiceNow, collaborating with developers, and supporting on-call restoration and performance optimization for DOJ/ATF environments.
Top Skills:
Microsoft Sharepoint,Sharepoint 2019,Sharepoint 2016,Sharepoint 2013,Powershell,.Net Framework,.Net,C#,Javascript,Azure,Aws,Servicenow,Scom,Active Directory,Sharepoint Central Administration
Fitness • Healthtech • Retail • Pharmaceutical
The Senior IT Category Manager will develop and execute sourcing strategies for IT services, build stakeholder relationships, and mentor staff, ensuring effective category management for significant IT spending at CVS Health.
Top Skills:
Ariba EsourcingHealthcare SoftwareProject Management ToolsSaaSServicenowSpend Analytics
Information Technology
Oversee daily operational support of enterprise networks, manage NOC performance, respond to incidents, and lead operational staff ensuring 24/7 coverage and service continuity.
Top Skills:
FirewallItilMonitoringProvisioningRoutingSwitching
Information Technology • Consulting
The Systems Administrator will provide support for Linux and Windows systems, manage user accounts, troubleshoot system issues, administer HPC infrastructure, and ensure compliance with security policies.
Top Skills:
Active DirectoryBashDnsGpfsGroup PolicyHpcInfinibandLinuxLustreNagiosPowershellPythonSplunkWindows
Information Technology • Software • Automation
This role requires providing functional and technical support for PeopleSoft ELM, collaborating with stakeholders, and driving system enhancements in secure environments.
Top Skills:
AWSAzureFinancialsHrOracle CloudPeoplesoft ElmPeoplesoft Query ManagerPeoplesoft Update ManagerPeopletoolsSelective AdoptionSQL
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