Top Customer Success Jobs in Baltimore, MD

As a Strategic Customer Success Manager, you will manage enterprise client accounts, enhance customer satisfaction, retention, and product adoption while collaborating with cross-functional teams.

The Customer Success Manager will drive customer adoption, support onboarding, and collaborate with internal teams to expand usage of Tines' platform and ensure customer satisfaction.

The Customer Success Manager will manage relationships with sports and entertainment venues, ensuring successful deployment and ongoing support for kiosk operations, while proactively monitoring account health and readiness for events.

As a Customer Success Representative, you will maintain client relationships by providing retention support, coaching, and resolving issues to improve client acquisition and satisfaction.

As a Client Success Strategist, you'll build relationships with clients, ensure clear communication, and coordinate marketing efforts for client success.

The Customer Success Manager will drive customer engagement and success, ensuring strong adoption, retention, and growth within a diverse customer portfolio, utilizing data insights and collaboration.

The Technical Customer Success Manager partners with customers to design, validate, and optimize software integrations, ensuring efficiency and adoption while managing risk.

The Senior Manager, Customer Success will lead a global team driving product adoption, customer value, and retention through scalable processes and cross-functional partnerships.

Support Emiri client deployments by identifying issues, coaching teams, managing communication, and driving continuous improvement in operations and user experience.

The Customer Success Manager will drive customer satisfaction by building relationships, leading onboarding, and ensuring platform adoption while providing actionable insights and support post-launch.

The Senior Customer Success Manager at Blackbaud will build strategic relationships, drive adoption of solutions, monitor customer health, and ensure retention and growth in the social good sector.

Optical Customer Success Engineers at Nokia provide expert technical support, foster relationships, and ensure customer satisfaction through proactive services and onboarding support.

The Sr. Provider Customer Success Manager manages strategic partnerships with healthcare clients, ensuring optimal adoption of technology and facilitating value-added solutions while fostering collaboration and improving customer performance.

The Senior Customer Success Engineer will guide Enterprise customers in adopting Rasa solutions, providing technical support and optimizing AI assistants while gathering user insights for product development.

The Senior Customer Success Manager will manage strategic customer accounts, driving retention, upsells, and product adoption while collaborating with internal teams to enhance customer success operations.

Lead a team of Customer Success Executives to manage enterprise health system accounts, drive impactful solutions, and ensure client success metrics are met.

The Customer Success Executive will implement and scale AI solutions in healthcare, ensuring strong adoption by nursing and clinical teams while managing client relationships and project execution.

The Customer Success Manager at Maze will drive user adoption, support mid-market customers in research practices, and own renewal strategies. The role involves educating clients on the product, analyzing customer usage, and advocating for client needs within the company. Additionally, the manager will lead executive reviews and identify opportunities for account expansion.

The Client Success Account Manager at Axios oversees account management for growth accounts, ensuring client satisfaction and driving retention through strategic media planning and collaboration with internal teams.

The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.

The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.

Manage a portfolio of customers as primary contact, drive adoption and retention, respond to support requests, troubleshoot issues with product teams, identify upsell and renewal opportunities, and provide customer insights to product and engineering.

The Director of Customer Success will lead a team to drive customer adoption, retention, and revenue growth, ensuring effective management of both customer relationships and operational processes.

Lead end-to-end enterprise deployments of Workera's AI-powered platform, drive adoption and measurable ROI, advise executives on skills-driven workforce transformation, co-create assessments, translate skills data into executive-ready insights, and develop scalable AI-enabled Customer Success playbooks.

As a Client Success Manager, you will partner with employer clients to enhance the value of Hinge Health's programs, driving retention and adoption. Responsibilities include building client relationships, conducting program audits, launching enrollment campaigns, and using data insights to maximize product utilization.