Top Customer Success Jobs in Baltimore, MD

The Senior All-Source Analyst will provide advanced operational expertise in all-source analysis, synthesizing intelligence to address national security issues. Responsibilities include leading multi-source analytical efforts, managing operational data, producing intelligence briefs, and overseeing Standard Operating Procedures.

The Manager of Client Services oversees day-to-day operations for the Client Services teams, ensuring exceptional customer support. Responsibilities include managing recruitment, training initiatives, customer feedback strategies, and fostering strong relationships with customers and stakeholders to drive engagement and satisfaction.

The Specialist in Quality Management System will support the development and compliance of industry standards, conduct internal assessments, manage documentation, and implement process improvements in quality assurance. Responsibilities include data analysis for quality metrics, conducting quality audits, and ensuring alignment with quality standards. Key skills include effective communication, organization, and the ability to manage audits.