Top Tech Jobs & Startup Jobs in Austin, TX

Own and administer the CX tech stack, drive AI/automation and self-service, design API-supported workflows, manage Tier II backend operations, oversee Drift CX, and deliver CX reporting, dashboards, SOPs, and vendor/engineering partnerships to improve containment, reduce costs, and resolve systemic issues.

Own month-end, quarter-end, and year-end close across multiple entities; reconcile high-volume payment flows (merchant fees, chargebacks, PayPal, payouts); maintain general ledger and intercompany eliminations; prepare journal entries, accruals, and reconciliations; produce US GAAP financial statements; build controls and scalable accounting processes; partner with FP&A; support auditors; evaluate accounting systems and grow the accounting team.

Operate and optimize Azure cloud infrastructure: deploy/manage compute, networking, storage, security, automation (PowerShell/Azure CLI/Python), incident response, patching, backups/disaster recovery, cost optimization, and documentation to support application deployments.

Own wholesale partner acquisition and multi-location enterprise sales across franchises, restaurants, property management, and assisted living. Build scalable outbound and acquisition motions, lead executive consultative sales, negotiate and activate partnerships, align cross-functionally, leverage AI tools, maintain Salesforce pipeline hygiene, and represent the company at industry events.

Lead and coordinate client-facing technical implementations for web, webapp, and mobile projects. Manage cross-functional teams, schedules, finances, documentation, QA/UAT, and project management tools to ensure scope, sprints, and deployments stay on track while keeping clients informed.

Convert inbound demo requests into customers by running consultative product demos, qualifying prospects, managing pipeline/CRM, closing deals (avg €1,500 ARR), hitting targets, and improving through coaching and feedback.

Lead product strategy and roadmap across Archive's retail resale platform. Own prioritization, drive AI-first product decisions, partner tightly with Engineering and cross-functional teams, hire and develop the product org, and deliver measurable business outcomes (GMV, supply, demand, margin).

Lead engagement and growth for enterprise customers, drive adoption and retention, manage billing/administration, deliver QBRs and strategic recommendations, remove adoption roadblocks, partner with Sales/RevOps/Product for upsells and renewals, and represent customer needs internally. Travel to customer sites and events as required.

Lead day-to-day SOC operations, manage and coach SOC analysts, serve as Incident Commander for major incidents, enforce playbooks and QA, drive SLA performance and KPI reporting, and implement process and tooling improvements to mature SOC capabilities in a 24x7, shift-based managed services environment.

Lead financial management, procurement oversight, subcontract administration, and FAR compliance for a multi-year U.S. Government-funded project. Responsibilities include budgeting, burn-rate monitoring, financial reporting, invoice review, internal controls, audit readiness, vendor procurement, subcontract award and performance management, and risk mitigation across multi-country operations.