Top Customer Support Jobs in Atlanta, GA

Collect unpaid consumer debt through manual outbound calls, focusing on complex and higher-balance accounts. Negotiate payment arrangements, explain balances and repayment options, document all customer interactions, resolve or escalate issues, and comply with federal, state, and company regulations while meeting collection targets.

Supports client service requests, researches and resolves client concerns, maintains client information in a CRM, completes administrative tasks, and assists with special projects. The intern works with local and centralized teams, follows compliance and risk procedures, ensures documentation requirements are met, and contributes to a positive client experience. This is a 10-week, full-time, in-office internship focused on professional development, mentorship, and financial services experience.

Provides post-sale support for business banking clients using cash management solutions. Coordinates client transitions and implementations, gathers documentation, validates forms, tracks projects, manages risks, and collaborates with internal teams, vendors, and branches. Identifies service improvement and sales opportunities, supports onboarding, and maintains knowledge of banking products, procedures, regulations, and operational processes.

Provides research assistance, reference consultations, information literacy instruction, workshops, orientations, and online learning resources for students and faculty. Coordinates instructional services, develops research assignments and guides, evaluates programs, supports electronic resources and the library website, and leads outreach, events, programming, and social media. Collaborates with faculty and campus stakeholders while contributing to committees, professional development, scholarship, and library service initiatives.

Provide frontline technical support to public sector customers through phone, video, email, and chat. Diagnose and resolve software issues, document interactions in Zendesk, create knowledge-base content, and escalate incidents appropriately. The role requires developing expertise in a core SaaS product, meeting customer satisfaction and SLA targets, and supporting occasional holiday, after-hours, and outage coverage.

Leads a customer support team by hiring, coaching, training, managing performance, balancing workloads, and ensuring service levels. Monitors KPIs, reports, and dashboards to improve resource allocation, efficiency, and customer satisfaction. Handles escalated customer issues, supports sales onboarding, maintains procedures, and partners cross-functionally with sales, marketing, finance, operations, and HR to improve customer experience and processes.

Provides front-line support to payroll software licensees through Salesforce, phone, and virtual meetings. Manages cases from intake through resolution, troubleshoots payroll, tax, ACH, billing, and application issues, documents findings, communicates proactively, escalates complex problems, and collaborates with internal teams. The role also contributes to process improvements, knowledge sharing, training, and team performance goals.

First-line customer support role handling quotes, RFIs, order processing, returns, complaints, and cross-department communication. Provide product, lead-time, order status, and shipping information while following company policies and supporting sales and internal teams.

Greet and check in patients, manage clinic flow, handle POS transactions, answer phones, re-engage patients, promote and sell memberships/packages to meet sales goals, maintain cleanliness, and support team objectives.

Provide remote customer support for top-tier brands: troubleshoot issues, manage customer transactions, deliver empathetic, professional responses, protect customer information, and handle multiple priorities in a fast-paced environment.