Top Operations & Support Jobs in Atlanta, GA

Provides advanced technical support for Windows and macOS users across corporate, manufacturing, and remote locations. Troubleshoots Microsoft 365, networking, endpoint, account, hardware, application, and collaboration technology issues. Administers Active Directory, Azure AD, Microsoft 365, Intune, and endpoint management platforms. Supports technology rollouts, upgrades, documentation, security compliance, and infrastructure initiatives while collaborating with internal teams and vendors.

Manages high-severity, complex commercial general liability claims, including coverage analysis, liability and damages evaluation, reserves, litigation oversight, counsel direction, risk transfer, negotiations, and resolution strategy. Reviews legal and claims materials, communicates with carriers and stakeholders, prepares management reports, maintains claim diaries, and attends mediations, trials, and related proceedings. The role is hybrid and requires approximately 10% travel.

Supports the distribution department by printing, packaging, and shipping payroll materials. Performs administrative duties, prioritizes tasks, multitasks in a fast-paced environment, meets deadlines, and maintains customer-focused service. The role requires a positive attitude, organizational ability, continuous-learning mindset, adaptability, and comfort working on foot for most of the day. Restaurant, retail, or administrative experience is advantageous.

Support the Founder with ambiguous tasks, research, presentation preparation, meeting planning, scheduling, follow-up tracking, client coordination, and personal or company errands. The role is designed for a highly proactive recent graduate who can learn quickly, solve problems independently, and develop toward product or leadership responsibilities.

Complete self-study, classroom, and on-the-job training to prepare for an adjuster role. Investigate, reserve, negotiate, and settle property and casualty claims under supervision. Obtain and maintain a Georgia Resident Adjuster Property and Casualty license, provide quality service, and conduct timely investigations of coverage, liability, and damages.

Leads the change management and strategic operations function responsible for product launches, process changes, readiness, adoption, governance, and reporting. Manages two Operations Leads, establishes launch standards and operating cadences, coordinates cross-functional stakeholders, develops adoption metrics, oversees feedback loops, and communicates progress and operational constraints to executives and managers.

Conduct conflicts searches and contextual analysis for new clients, matters, lateral attorneys, and change requests. Manage new business intake, review submissions for accuracy and policy compliance, process forms in Intapp, and communicate procedures to attorneys and legal staff. Support conflicts checks, technology projects, and workflow coordination while handling confidential information with accuracy, organization, and sound judgment.

Leads enterprise grant management and earned-income operations from proposal development through closeout. Designs grant administration, accounting, pricing, contract, reporting, and reconciliation workflows; partners with Finance, Development, delivery teams, and Salesforce administrators. Supervises a Senior Manager, delivers training, improves processes and systems, monitors portfolio performance and profitability, and escalates risks. The role requires strong analytical judgment, project management, cross-functional influence, process design, and experience with restricted grants and grant accounting.

Leads global portfolio services operations, production support, issue resolution, process improvements, and cross-functional projects. Serves as a subject matter expert for investment services, cash management, systems implementation, regulatory changes, and operational risk mitigation. Partners with investment teams, compliance, custodians, fund administrators, transfer agents, and vendors. Develops team plans, documentation, training, oversight models, and continuous improvement initiatives while mentoring global analysts and administrators.

The Business Systems Analyst bridges business stakeholders and technology teams to define requirements, improve insurance operations, support product and system enhancements, and resolve complex data and system issues. Responsibilities include requirements elicitation, user story and acceptance criteria development, Agile ceremonies, data reconciliation, testing, process improvement, documentation, training, and change management. The role requires P&C insurance knowledge, strong analytical and troubleshooting skills, and at least three years of business analysis experience.