Top Operations & Support Jobs in Atlanta, GA

Manages regional administrative operations, staff hiring and development, scheduling, customer service standards, reporting, commissions, audits, events, and process improvements across multiple offices. Resolves escalated operational and employee issues, supports budgeting and management decisions, oversees administrative compliance, and travels 10%–15% to Southeast regional offices.

Leads organization-wide progress monitoring and reporting, including board updates, data analysis, and data-driven narratives. Coordinates cross-functional partnerships among Product, Systems, and External Affairs, supports internal and external councils, and owns the Insights & Strategy team’s planning, meeting cadence, knowledge management, and process improvement. Requires strong writing, strategic thinking, quantitative analysis, collaboration, discretion, and operational execution.

Processes mailed deposits, payments, returned checks, ACH transactions, new account forms, IRA forms, and deposit verifications. Supports staff with documentation requirements, responds to Deposit Services inquiries, reviews special account requests, and assists Fraud department activities. Ensures compliance with credit union policies, the Bank Secrecy Act, Patriot Act, and applicable regulatory requirements while providing member service and resolving operational issues.

Supports site management and helps drive performance across an assigned territory. The job description provides no additional responsibilities or qualification details.

Welcomes visitors and guests, verifies information, assists with forms, answers general questions and calls, manages scheduling systems, maintains a clean front area, and provides organized, confidential, service-focused support. The role requires multitasking in a busy environment, collaboration, and positive visitor interactions.

Provides customer service for National Sales customers by processing orders, handling inquiries and complaints, resolving billing and delivery issues, coordinating same-day pickups and deliveries, managing product claims and recalls, and maintaining interaction records. The role communicates with customers, sales, and distribution teams, recommends service improvements, and backs up Sales Coordinator functions. It is approximately 90% remote and follows a Sunday–Thursday schedule.

Partners with the CEO to drive strategic execution, cross-functional alignment, business operations, and executive leverage. Translates company priorities into action plans, tracks progress, prepares decision materials, analyzes financial and operational performance, coordinates communications, and manages high-priority initiatives. The role requires strong organization, judgment, discretion, analytical ability, and communication skills while operating across functions including Finance, Product, Engineering, GTM, and Operations.

Supports GovDeals auction and real estate sales operations through auction setup, title administration, bid deposit processing, listing quality control, client and buyer communications, reporting, documentation, vendor registration, and issue resolution. The role also assists with software testing, special projects, warehouse asset processing, and operational initiatives. This onsite position requires strong organization, accuracy, independent judgment, customer service experience, and occasional travel.

Leads day-to-day operations for accounting product support teams, managing staffing, workflows, performance, coaching, development, KPIs, and customer service across multiple channels. Provides guidance on complex software issues, supports escalations to Development, improves processes and documentation, communicates issue trends, and partners with Implementation and other leaders to improve customer transitions and product quality.

Lead IT strategy and day-to-day operations, owning technology vision, roadmap, budget, architecture, security posture, service management, vendor relationships, and IT team development while ensuring reliable, secure infrastructure and SaaS platform delivery.