Top Customer Success Jobs in Atlanta, GA
The Billing Specialist is responsible for processing customer bills and insurance claims, maintaining patient files, aiding billing inquiries, and managing payments. The role requires excellent customer service and adherence to compliance guidelines.
The Commercial Finance Collateral Support Specialist is responsible for supporting file maintenance and reporting related to equipment financing, managing insurance, UCC filings, and vehicle titling. This role requires coordinating compliance, preparing documentation for collateral releases, generating reports, and training CSS Specialists, while ensuring that client service standards are met and escalations are handled effectively.
The Strategic Customer Success Manager at MongoDB serves as a main point of contact for customers, leveraging technical and account management skills. Responsibilities include acting autonomously to drive customer outcomes, building relationships with technical decision makers, advocating for the customers within the organization, and providing guidance on best practices in technology strategy.
The On-Site Support Specialist provides professional customer service and support to a railway partner on-site, handling reservations, resolving client requests, and maintaining relationships. They process client needs, negotiate with vendors, and adapt to changing service demands while ensuring client satisfaction.
As a Customer Success Manager at PlayOn, you will drive customer adoption, retention, and upsells while building strong relationships. You will act as an advocate for customers, providing internal feedback to improve services and ensuring that clients effectively utilize the GoFan platform to realize value. You will manage post-sale activities, identify churn risks, and support customers at different stages of their lifecycle.
As a Data Onboarding Specialist, you'll onboard stakeholders to report disease data, perform quality assurance on HL7 messages, translate business requirements into functional specifications, monitor data flows, and maintain onboarding documentation.
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The Technology Field Support Specialist manages IT resources, translating business requirements into IT solutions, developing automation and self-service capabilities, and implementing best practices in software development. The role involves collaboration with teams, addressing software defects, and adhering to development standards.
As an AI Automation Specialist at QGenda, you will automate workflows and improve customer service through AI solutions. You will collaborate with the Customer Experience team to enhance operational efficiency and create documentation for AI-driven solutions while reporting directly to the CCO.
The Integration Implementation Specialist at Relay Payments will manage client integrations from initial setup to full adoption, ensuring customer satisfaction and support post-launch. This role involves project management, collaboration with sales and customer success teams, and addressing any potential roadblocks during the implementation process.
The Client Support Specialist collaborates with management to enhance client success by addressing inquiries, ensuring program health, analyzing metrics for stakeholders, preparing for business reviews, and advocating for clients during program integration and internal projects.
Top Companies in Atlanta, GA Hiring Customer Success Roles
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