Top Customer Success Jobs in Atlanta, GA
Seize the opportunity to become a catalyst for outcomes, driving unparalleled value in the cutting-edge landscape of enterprise AI software. Guide customers in strategically utilizing Cognigy's technology, ensuring the timely coordination and implementation of solutions, providing authoritative assessments and advice, and engaging directly with enterprise executives to drive transformational change within organizations.
The Product Support Representative III at FIS will handle customer inquiries and provide expert support on financial transactions, operational controls, and compliance. Responsibilities also include troubleshooting software issues, documenting customer information, and building strong client relationships. This role requires strong communication, problem-solving, and analytical skills.
The Auto Customer Service Representative acts as a liaison between clients and the auditing team, handling document retrieval, claim building, and communications for auto claims. Responsibilities include providing claim documentation and assisting with data entry, calls, and meeting targets. Strong communication skills and multitasking ability are essential.
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Safety Specialists ensure compliance with safety regulations by conducting training, performing drug and alcohol tests, and evaluating driver safety. They address issues, counsel drivers on violations, and support departmental functions including accident reviews and log training.
As a Customer Relations Representative, you will focus on customer service, helping customers with their logistics solutions. Responsibilities include managing daily shipments, coordinating logistics, resolving shipping issues, and maintaining strong relationships with customers.
The Renewals Specialist will manage customer relationships to drive contract renewals, provide proactive support, and conduct regular client check-ins. This role involves collaborating with sales, utilizing CRM tools for tracking, and developing strategies for customer retention and satisfaction.
The Implementation Specialist will work directly with clients to implement, configure, and customize WebEOC workflows. They will analyze client needs, educate on product usage, and ensure successful deployment of incident management workflows to enhance public safety and crisis management efforts.
The HOKA Field Experience Representative engages with local communities to enhance brand awareness by training retail staff and representing HOKA at consumer events and activations. Responsibilities include planning schedules, generating excitement around products, and demonstrating footwear to drive sales.
The Customer Success Representative is responsible for renewing maintenance contracts, ensuring customer retention and satisfaction, upselling premium services, handling inquiries, and recording activities in the CRM system. Their main objective is to drive revenue through high renewal rates and customer success.
The Customer Success Manager engages with executive leadership to align on business goals and success strategies, monitors key performance indicators, manages customer communications and projects, identifies sales opportunities, and conducts business reviews to ensure customer satisfaction and efficiency in using Brightree Resupply products.
Top Companies in Atlanta, GA Hiring Customer Success Roles
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