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The Senior Learning Engineer will anchor Playlab's efforts in NYC/Northeast, leading professional learning, mentoring educators, and designing AI tools for schools while fostering strategic partnerships.

Manage a portfolio of 30–50 commercial mid-market SaaS accounts to drive adoption, retention, renewals, and expansion. Build executive relationships, deliver QBRs, forecast renewals in CRM, identify upsell opportunities, partner cross-functionally on onboarding and product feedback, and travel ~25–30% working US Eastern time.

The Solutions Architect will design and implement solutions, assess business requirements, and ensure compliance with security and governance standards.

Contribute to cloud-native services and tooling for a GPU cloud platform: work on Kubernetes scheduling, APIs, automation, IaC, CI/CD, testing, code reviews, and cross-functional features.

Provide financial advice, develop new business, create and coordinate financial plans, manage investments, cross-sell bank products, represent the bank in the community, and mentor employees to expand financial planning services.

Own customer onboarding, adoption, health, renewals, and expansion for enterprise accounts. Drive measurable outcomes, conduct QBRs/EBRs, mitigate renewal risk, and relay customer feedback to product and sales teams to increase retention and expansion.

The Controller will manage financial accounting functions, oversee compliance, lead audit activities, and support financial reporting and tax filings, while coordinating with senior leadership and managing a small team.

The Site Manager oversees facility operations, maintenance, improvements, vendor management, and compliance in a pilot manufacturing environment, ensuring safety and efficiency.

The Systems Integrator Level 1 will support technical projects by coordinating requirements, addressing issues, and preparing project plans while utilizing critical thinking skills.

Lead discovery workshops, elicit and document functional/non-functional requirements, produce BRDs/FDDs and user stories, manage and prioritize product backlogs, support sprint planning/UAT, and ensure traceability and alignment between stakeholders and delivery teams for public sector health and human services programs.