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Leads Coveo’s B2B customer marketing strategy across adoption, engagement, renewal, expansion, and advocacy. Builds lifecycle programs, customer communications, executive engagement, voice-of-customer initiatives, adoption and health programs, and customer content. Coordinates Product Marketing, Campaigns, Field Marketing, Account Management, Customer Success, and other customer-facing teams while developing the customer marketing function and coaching stakeholders.

Leads the manufacturing engineering team and drives process optimization, lean and Six Sigma initiatives, automation, capital projects, and continuous improvement. Oversees manufacturing methods, tooling, equipment, new product introduction, production readiness, quality, safety, and compliance. Partners cross-functionally to improve throughput, productivity, cost, delivery, and operational performance while developing engineering talent and advancing smart manufacturing capabilities.

Coordinates loan funding activities across internal teams, accounting, warehouse banks, title companies, and external partners. Prepares wire requests, assigns and monitors HELOC loans, obtains closing packages, uploads documents to ICE, manages the funding inbox, maintains organized loan logs, and reviews reconciliation data. The role requires strong communication, prioritization, multitasking, attention to detail, and proficiency with Excel and Outlook. It is an in-office position with extended month-end hours.

Provides personalized financial planning and investment advice, sells brokerage and insurance products, develops client relationships, and achieves sales goals. The advisor conducts client meetings and seminars, generates referrals, supports bank marketing initiatives, maintains regulatory documentation, and ensures compliance with broker-dealer and banking policies. The role requires independent planning, ongoing client service, continuing education, and travel throughout the bank’s service area.

Own full-stack growth marketing programs across customer marketing, email lead generation, webinars, case studies, and light product marketing. Build customer expansion and advocacy programs, launch nurture and reactivation sequences, manage webinars end to end, create customer proof points, and report on pipeline contribution. Partner with Sales, Customer Success, and subject matter experts while supporting sales enablement and launch collateral. Design skills are a bonus.

Provides on-site technical support to end users by troubleshooting hardware, software, networking, VPN, wireless, and system-access issues. Installs and updates equipment, manages help desk tickets, maintains IT inventory and lifecycle records, conducts audits, coordinates hardware repairs and warranties, documents support procedures, and provides user training. The role also supports asset availability, communicates issue status, and collaborates with internal and external IT teams.

Supervise client accounting services, including month-end and year-end close, financial statement review, reconciliations, budgeting, forecasting, cash flow management, internal controls, and accounting system implementations. Serve as an outsourced Controller and primary client relationship manager. Lead process improvements, mentor accounting staff, collaborate on client service opportunities, and support business development and retention.

Lead onboarding for new healthcare and med spa clients, guiding them through requirements, timelines, and activation milestones. Coordinate cross-functionally to resolve roadblocks, track client progress, maintain accurate records, and gather feedback to improve onboarding. Support sales by responding to inbound inquiries and scheduling meetings within service-level agreements.

Drive new business and revenue growth by prospecting non-acute care customers, managing client relationships, executing the full sales cycle, and meeting sales targets. Develop account plans, identify upsell and cross-sell opportunities, report pipeline activity and forecasts, conduct market research, and communicate client feedback to internal teams. The role involves selling linen, uniform, healthcare, cleaning, and restroom service solutions across New York, Connecticut, and Massachusetts.

Administer the full contract lifecycle for commercial, government, subcontractor, consultant, and vendor agreements. Draft, review, negotiate, and monitor contracts; identify risks; ensure procurement and contractual compliance; maintain records and certifications; track milestones, renewals, modifications, and subcontractor performance; support proposals, audits, reporting, and internal training. The role partners with legal counsel and business teams and supports emergency management consulting operations.