Top Tech Jobs & Startup Jobs

Manage a large portfolio of Tier 3 customer accounts through scalable engagement, self-service onboarding, and repeatable customer success playbooks. Own auto-renewals, triage support requests within a 48-hour SLA, identify expansion opportunities, and coordinate with CS and Sales leadership. The role also requires translating technical concepts for contractors, tracking account health, and improving processes in an early-stage, in-office NYC environment.

Provides complex administrative support to a Section Chief or VP, including scheduling, meeting and event coordination, travel arrangements, itineraries, reimbursements, correspondence, spreadsheets, presentations, special projects, and colleague training. Delivers customer service, anticipates issues, and proposes solutions. Requires a high school diploma or equivalent, completion of an Ambassador Program, and preferably three years of administrative experience.

Leads the U.S. Army Digital Media Support program, overseeing multidisciplinary teams, resource planning, quality assurance, performance management, digital platform operations, compliance, and continuous improvement. Serves as the primary contractor liaison to the Government and ensures Army digital communications, websites, CMS platforms, social media, analytics, knowledge management, customer support, and AI capabilities meet contractual and strategic objectives.

Build end-to-end product features with a backend emphasis: design databases, develop backend services and APIs, own infrastructure (CI/CD, monitoring, deployments), optimize performance, troubleshoot production incidents, and maintain automated tests to ensure reliability and scalability.

Evaluates customer manufacturing plant needs and develops conceptual automation solutions, including 3D models, cost estimates, scopes of work, and quotations. Supports sales, researches specifications, selects materials and components, coordinates contractors, and communicates project scope to customers and engineering personnel. The role requires expertise in automation machinery design and construction, electrical controls, technical drawings, estimating, and customer-facing technical support, with onsite customer travel as needed.

Lead and scale revenue operations across commercial teams. Build unified revenue data infrastructure, reporting, analytics, commission plans, and reconciliation processes. Establish operating rhythms, optimize lead-to-revenue workflows, automate processes, and improve the revenue technology stack. Partner with senior leadership on strategic decisions, growth opportunities, cross-functional alignment, and operational excellence. This hybrid role requires two days weekly in the Boston office.

Manages client relationships and advertising projects for assigned brands. Responsibilities include owning project briefs, coordinating multifunctional teams, overseeing presentations and competitive analyses, tracking budgets and forecasts, attending client reviews, and applying market and brand strategy insights. The role also requires strong communication, organization, mentoring, and knowledge of product scientific data and advertising trends.

Manage accounts receivable and collections activities: establish and review credit limits, apply credit policy, evaluate customer creditworthiness, review active accounts, resolve customer concerns, and work with the team to maximize sales while minimizing losses.

Supports part-time HR operations across multiple sports and entertainment facilities, including full-cycle recruiting, onboarding, orientation, employment verifications, unemployment claims, personnel records, status reporting, terminations, and employee inquiries. Coordinates with hiring managers, attends job fairs and campus recruiting events, maintains confidentiality, and assists with HR projects and administrative functions.

Investigates suspected fraud, fraudulent checks, account transactions, card cases, and disputes. Monitors fraud detection systems, maintains investigation documentation, prepares reports, supports recovery efforts, and collaborates with internal teams, law enforcement, and legal counsel. The role also assists with fraud-rule maintenance, regulatory compliance under Regulation E and BSA, loss prevention, staff training, and departmental operations while protecting confidential member information.