Top Tech Jobs & Startup Jobs

Own strategic success for a portfolio of complex, high-value enterprise customers. Lead onboarding, product adoption, value realization, retention, customer health, issue resolution, advocacy, and executive relationships. Develop success plans, monitor NPS and renewal performance, communicate customer insights to Product and Engineering, and maintain accurate CRM records. The role requires strong SaaS customer success experience, technical fluency, data-driven account management, and the ability to influence C-suite stakeholders.

Own strategic enterprise B2B SaaS accounts, driving adoption, retention, renewals, expansion, and net revenue retention. Build executive relationships, develop success and account plans, identify upsell opportunities, manage customer health and risks, coordinate cross-functional support, lead account reviews, and deliver training and best practices. The role also mentors team members and requires strategic communication with complex stakeholders.

Owns strategic expansion across major enterprise accounts, growing Swagger and API lifecycle adoption. Leads complex, multi-threaded SaaS sales cycles, builds executive relationships, develops account strategies, identifies expansion opportunities, orchestrates cross-functional teams, and manages forecasting, negotiations, commercial structure, and high-value opportunities.

Processes escrow disbursements for mortgage and consumer loans, including taxes, hazard insurance, and PMI. Reviews tax and escrow reports, reconciles general ledger accounts, performs loan setup quality checks, manages insurance and service-provider relationships, maintains servicing records, analyzes operational reports, and responds to client inquiries. The role also supports issue resolution, reporting, and departmental projects while maintaining accuracy and service quality.

Lead enterprise go-to-market strategy for Zapier’s new products, including Sidekick. Own positioning, packaging, governance messaging, enterprise ICP, competitive differentiation, customer proof points, sales enablement, and commercial readiness. Partner with Product, Sales, Marketing, and Customer Advocacy to support enterprise opportunities, translate product updates into field materials, and incorporate customer and deal feedback into product and GTM decisions.

Develop and execute marketing strategies and integrated campaigns targeting federal, state, local, and special district audiences. Conduct market and competitive analysis, create audience segmentation and lifecycle strategies, collaborate with Sales and Product to improve lead generation and conversion, identify content and event opportunities, and measure campaign performance. The role also supports government-market positioning, customer retention, thought leadership, and cross-functional marketing initiatives.

Own paid media strategy and execution across Meta, Google, TikTok, and emerging channels. Manage campaign architecture, budgets, bidding, product feeds, creative testing, reporting, attribution, and incrementality testing. Build dashboards, forecast budgets with Finance, and partner with Ecommerce, Retention, Brand, and Merchandising on launches and promotions. Evaluate vendors and optimize acquisition and retargeting performance using ROAS, CAC, MER, and contribution metrics.

Own and define the technical direction of Dubsado’s data infrastructure as its first dedicated data hire. Assess and improve existing pipelines, warehouse systems, analytical models, reliability, quality, and observability. Build scalable data infrastructure, establish engineering standards and guardrails, support AI and customer-facing data features, and collaborate with engineering, product, and business stakeholders. Over time, expand contributions to backend services, infrastructure, and agentic systems while distributing data ownership across engineering.

Coordinate interview scheduling, feedback, next steps, onsite logistics, executive interviews, and candidate communications across the company. The role ensures a high-quality candidate experience, manages overlapping interview processes, maintains hiring momentum, and identifies opportunities to improve recruiting operations and logistics.

Build and close enterprise sales opportunities across the United States, initially Texas. Generate pipeline through prospecting, networking, referrals, and events; lead discovery, qualification, proposals, negotiations, and closing; collaborate with delivery teams; maintain accurate CRM data and forecasts; and represent Hikari Blue in Austin and across Texas.