Top Operations Manager Jobs in Gurgaon

The Ops Sup Manager leads and directs a team for operations support, ensuring quality service delivery and compliance with regulations while managing resources, performance, and procedures.

Serve as regional single point of contact for support operations; manage incident lifecycle and prioritization, ensure SLA compliance, coordinate stakeholders and IT/dev teams, lead L1/L2, drive root cause analysis and continuous improvement using ITIL practices.

The Manager of Operations for Renewables will oversee wind assets, ensure compliance, track performance, and manage stakeholder relationships while handling various operational and administrative tasks.

Lead and mentor a team delivering and supporting enterprise collaboration platforms (Microsoft 365, Teams, SharePoint, Power Platform, Slack, Five9). Own 24x7 operational coverage, incident/escalation management, platform governance, integrations, vendor relationships, and service improvement using ITSM/ITIL processes and Jira. Drive automation, monitoring, SLAs, reporting, and participate in migrations, consolidations, and platform modernization.

Lead strategy and execution for virtual and physical card products, managing end-to-end launches, vendor and partner relationships (issuers, processors, BIN sponsors, manufacturers), wallet integrations, commercial negotiations, card production and fulfillment, and build scalable SOPs while monitoring performance and driving operational improvements.