Top Tech Jobs & Startup Jobs

Develops resilient, scalable, and high-performing healthcare payment platform solutions across the full application stack. Designs backend services and web applications using Java, Spring, NodeJS, JavaScript or TypeScript, modern frontend frameworks, AWS, SQL, and REST APIs. Contributes to technical and product discussions, applies automated testing and continuous integration practices, and works independently with strong ownership. Preferred experience includes generative AI, machine learning, Kafka, data pipelines, statistics, and healthcare.

Own cross-functional engineering program delivery, coordinating major initiatives, timelines, dependencies, stakeholders, and outcomes. Design learning, onboarding, and enablement programs; facilitate engineering forums; improve processes; build dashboards and metrics; and support recruiting and talent initiatives. The role partners across engineering, product, recruiting, and people teams to improve execution, visibility, capability development, and organizational effectiveness.

Own core product areas end-to-end for a B2B SaaS childcare platform: conduct user research, synthesize customer and CS feedback into roadmaps, partner with Engineering to scope and deliver features, prioritize with data, and drive continuous product improvements.

Provides inbound telephone support to credit union members, processes account transactions, resolves issues, opens and closes accounts, handles transfers and card assistance, and identifies financial needs for targeted referrals. Maintains compliance with banking regulations, policies, the Bank Secrecy Act, and privacy requirements while meeting service, performance, and first-call-resolution goals.

Facilitates liquidity and trade execution across MarketAxess’s Open Trading marketplace. Responsibilities include resolving trade disputes, building dealer and client relationships, identifying trading opportunities, supporting marketplace growth, analyzing pricing and market trends, reporting performance insights, and collaborating with Sales, Product, Technology, and Client Services teams. Requires fixed-income market expertise, front-office trading experience, AI fluency, and Series 7 and 63 licenses.

Leads and grows Capco’s US Strategy & Digital Assets consulting business, focused on banking and payments. Owns strategic accounts, executive relationships, sales pipelines, opportunity origination, proposals, negotiations, and delivery leadership. Advises senior clients on digital money, stablecoins, tokenized deposits, blockchain payments, payment modernization, and digital asset operating models. Shapes growth propositions, ecosystem partnerships, transformation engagements, and high-performing consulting teams.

Owns and builds SentiLink’s FCRA compliance program for its consumer reporting business. Responsibilities include dispute intake and reinvestigation, permissible-purpose controls, accuracy monitoring, consumer complaints, client diligence, regulatory inquiries, litigation support, and partnering with Engineering and Product to automate compliance workflows.

Own the post-sale customer lifecycle for B2B SaaS accounts, including onboarding, implementation, adoption, value realization, account health, churn prevention, renewals, and retention. Lead customer trainings, manage integrations and configurations, identify risks, negotiate renewals, maintain Salesforce data, and collaborate with Sales, Product, Engineering, Support, and RevOps to improve customer outcomes and operational processes.

Own the full post-sale customer lifecycle for a portfolio of SMB accounts, including onboarding, adoption, value realization, account health, churn prevention, renewals, and upsell coordination. Lead customer check-ins, health reviews, renewal negotiations, and save plays while maintaining accurate Salesforce records. Collaborate with Sales, Product, Engineering, Support, and RevOps to improve customer outcomes, processes, reporting, and retention.

Manage and grow the Customer Success team for SMB financial-services customers. Recruit and develop Product Success Specialists, drive product adoption and value realization, create scalable onboarding and education programs, monitor customer metrics, and develop data-driven playbooks. Partner with Sales, Marketing, Product, and Implementation to improve customer activation, optimize onboarding experiences, identify expansion opportunities, and build repeatable customer success systems.

Leads EliseAI’s enterprise healthcare sales segment, managing and mentoring enterprise account executives while driving new business and expansions. Partners with AEs on complex sales cycles, including prospecting, demos, negotiations, procurement, and executive engagement. Hires, trains, and performance-manages the team; conducts pipeline and business reviews; develops scalable sales processes with Sales Operations and Marketing; delivers forecasting and metrics; and represents the company at healthcare conferences and client visits.

Manage strategic enterprise SaaS accounts, guiding implementation, adoption, value realization, renewals, and expansion. Build relationships with business and IT executives, create customized success plans, monitor customer health, mitigate risks, and deliver business reviews. Partner with Sales, Professional Services, and Solution Integrators to ensure successful deployments and achieve retention and growth targets.