Top Tech Jobs & Startup Jobs

Provide B2B customer support by answering calls and emails, advising clients on products, assisting outside sales with orders, maintaining product knowledge, and logging interactions in Salesforce to drive customer satisfaction and retention.

Manage end-to-end customer renewals and drive expansion within an assigned portfolio. Forecast renewal outcomes, negotiate terms, identify upsell/cross-sell opportunities, maintain CRM data, track subscription metrics (NRR, GRR, churn), and collaborate with Customer Success, Sales, Finance, Legal, and Product to ensure contract execution and customer value.

Lead product enablement for technical users by designing and scaling eLearning, hands-on labs, certifications, webinars, and content operations. Manage a technical team, tools, vendors, and demo infrastructure; collaborate cross-functionally, build scalable workflows, validate enablement impact with data, and close learning gaps for customers, partners, and field teams.

Perform substantive research, analysis, program monitoring and evaluation for USTDA’s Europe & Eurasia portfolio. Compile and analyze data, draft/edit reports and briefing materials, format public documents, provide administrative support, and use MS Office, databases, and internet research. Work on-site in Arlington and obtain required background checks and Secret clearance eligibility.

Contact customers to collect overdue commercial balances, process and record payments, resolve disputes, review accounts/contracts, apply credit applications, maintain detailed collection records, and perform related administrative and reporting tasks while providing customer service.

Lead design and governance of enterprise operations training across North American manufacturing branches. Build scalable onboarding, OJT, certification and trainer development systems; align training to operational KPIs; partner with branch leadership and COE to execute strategy, measure impact, and continuously improve workforce readiness.

Design and maintain a realistic benchmark suite of open-ended office tasks, create grading rubrics, run and analyze frontier AI models, produce public-facing evaluations and visualizations, and improve/automate evaluation workflows.

Lead and manage pro bono, contract, and partner law firms to place referred cases; supervise pro bono/contract attorneys; organize legal clinics; collect partner data for grant reporting; ensure culturally responsive client service and positive client feedback; recruit and maintain referral relationships and represent ODL at events. Work hybrid from San Francisco offices and support multiple practice areas.

Provide excellent customer service and meet sales goals while supporting branch operations. Assist management with business planning, ensure vehicles and facilities are presentable, and use B2B sales tactics to grow revenue. Opportunity for internal promotion and professional growth.

The Enterprise Platform Architect guides the development of enterprise platform capabilities, ensuring secure, scalable, and reusable solutions. They advise platform teams, shape standards, and collaborate on architecture governance, promoting alignment with business goals and technical principles.