Top Tech Jobs & Startup Jobs

Leads global Customer Support and Account Operations across B2B and B2C models. Owns operational standards, KPIs, staffing, forecasting, reporting, training, knowledge management, and process improvement. Manages managers and individual contributors while improving service quality, scalability, and customer retention. Partners with Product, Engineering, Operations, and Commercial teams to address recurring issues, translate customer feedback into enhancements, and optimize automation, self-service, and AI-powered support tools.

Manage assigned customer accounts, respond to inquiries, enter and track orders from quotation through delivery, recommend blade products, and support sales activities using CRM tools. Coordinate with manufacturing, engineering, scheduling, and other teams to meet customer needs, resolve issues, and maintain accurate service in a fast-paced hybrid work environment.

Leads supply chain master data management and data governance strategy, policies, operating models, ownership frameworks, data-quality monitoring, metadata, lineage, catalogs, and remediation. Partners with cross-functional stakeholders in a regulated biotechnology environment, oversees MDM execution resources, assesses project impacts, manages governance artifacts, and improves data integrity, privacy, compliance, accessibility, and usability.

Supports short-term cross-functional projects across sales and service operations, including billing, order processing, delivery, dispatch, customer issue resolution, data validation, and workflow documentation. Coordinates requests, triages discrepancies, maintains operational accuracy, supports SOP development, and helps stabilize processes during periods of change. Requires strong organization, communication, attention to detail, and the ability to manage multiple priorities.

Directs Tribal Government accounting operations, including general ledger, accounts payable, accounts receivable, cash operations, purchasing, financial reporting, budgeting, audits, tax reporting, and internal controls. Establishes accounting policies compliant with GAAP, Tribal standards, and applicable regulations. Leads finance staff, develops budgets and forecasts, monitors financial performance, supports strategic resource allocation, and ensures accurate reporting, compliance, staffing, training, and succession planning.

Own client relationships across the customer lifecycle, driving onboarding, product adoption, account health, retention, renewals, and expansion. Develop success plans, conduct business reviews, coordinate support escalations, capture customer feedback, maintain CRM records, and partner with project, account, technical, and support teams. The role also mentors other Customer Success Managers and may require client-site travel.

Designs equipment using CAD software and prepares detailed drawings with dimensions, materials, procedures, and calculations. Verifies drawing accuracy, selects components, coordinates with vendors and internal teams, prepares work orders and material requisitions, takes field measurements, supports testing and installation, and maintains project status reports. Provides technical support and participates in project meetings. The role is primarily onsite with potential for one remote day weekly and travel up to 30%.

Sells agricultural products and agronomic solutions to existing and prospective customers. Responsibilities include developing relationships, generating new business, demonstrating products, preparing sales contracts, collecting receivables, promoting products at industry events, managing credit sales, and achieving territory goals. The role requires driving a company vehicle, up to 25% travel, customer service, technical product knowledge, and work in both office and outdoor environments.

Provides Tier 1 and Tier 2 technical support for Omaha employees and participates in Nerve Center operations. Responsibilities include troubleshooting hardware, software, peripherals, mobile devices, and network connections; monitoring alerts and tickets; managing equipment deployments; documenting procedures; supporting incidents; coordinating escalations; maintaining accurate records; and improving recurring support processes. The role also provides conference-room technology support, user guidance, and collaboration across local, global, infrastructure, security, and vendor teams.

Conducts complex legal, corporate, business, and financial research for attorneys and business services professionals. Uses legal research databases and print resources, performs reference interviews, analyzes findings, and prepares clear reports. Manages research requests through workflow software, supports global firm operations, communicates professionally, protects confidential information, and prioritizes multiple deadlines.