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Ro's mission is to help patients achieve their health goals by delivering the easiest, most effective care possible.
The Role
The Warehouse Associate is responsible for day-to-day warehouse operations, including picking, packing, shipping, inventory management, and equipment operation in a fast-paced environment.
Summary Generated by Built In
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
As a Warehouse Associate, you will play a key role in the day-to-day operations of our Romeoville warehouse facility. You will be responsible for picking and packing items for shipment, operating forklifts and pallet jacks, maintaining organized inventory, and supporting inbound and outbound logistics. You will help ensure accuracy in inventory counts and work to maintain a clean, safe, and efficient warehouse environment. You’re a versatile team player who thrives in a fast-paced setting and takes pride in organization and operational precision.
We are looking for a Warehouse Associate with full-time availability. This position is located on-site in Romeoville, Illinois.
What You'll Do:
- Support daily warehouse activities including receiving, stocking, picking, packing, and shipping inventory
- Package and ship patient orders accurately and efficiently in accordance with company SOPs
- Operate warehouse equipment including forklifts and pallet jacks
- Receive and inspect inbound inventory and ensure accurate stocking of materials
- Perform regular inventory cycle counts and assist in reconciliation processes
- Monitor supply levels during daily operations and report low stock to team leads or management
- Maintain cleanliness and organization across all warehouse areas
- Collaborate with warehouse team members to complete daily tasks and meet shipping deadlines
- Follow established workflows and operational protocols to ensure safety, quality, and productivity standards
- Communicate clearly and respectfully with team members to ensure a smooth and coordinated workflow
- Perform other warehouse-related tasks as assigned by supervisors or team leads
What You’ll Bring to the Team:
- Strong attention to detail with a commitment to accuracy and quality control
- Ability to follow safety protocols and maintain a clean, organized work area
- Comfortable working in a fast-paced environment and adapting to changing priorities
- Effective communication skills and the ability to work collaboratively with cross-functional teams
- Willingness to learn and take direction, with a positive attitude and proactive approach to problem-solving
- Dependable and punctual, with a strong work ethic and team-oriented mindset
- Long periods of standing, must be able to bend at the waist and knee, occasionally lift up to 50 lbs
- Forklift certification preferred or willingness to obtain
We've Got You Covered:
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
The hourly rate for new hires in this position is $19.00, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.
Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
See our California Privacy Policy here.
Top Skills
Forklifts
Pallet Jacks
What the Team is Saying
Kim
General Manager
Rachel
Director, Product Design
Andres
Senior Director, Corporate Quality
Ross
Director, Strategy and Operations
Kerry
Associate Director, Care Delivery Quality and Safety
Jay
Senior Director, Growth, Ro Body and Performance Marketing
Zach
CEO and Co-Founder
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The Company
What We Do
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.
Why Work With Us
Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.
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Ro Teams
Ro Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ro’ers in the tri-state area join their colleagues in the NY Hub twice a week for in-person collaboration.
Typical time on-site:
2 days a week
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