Jobs at Ro (Ro.co)

Own, build, and operate Ro's internal endpoint and VDI systems across macOS, Windows, ChromeOS. Implement IaC, automate workflows (Tines/Okta), deploy software idempotently, contribute to Zero Trust and security tooling (osquery, Santa), support escalations, and participate in on-call rotations while collaborating with IT, Security, and Risk teams.

Provide pragmatic employment law advice across the employee lifecycle, manage disputes and agency inquiries, advise on AI use and employee data privacy, support workforce strategy (classification, remote/cross-border issues), maintain policies and training, and partner on benefits, equity, and adjacent commercial or disputes matters as needed.

Package and ship outbound patient orders, prepare packaging, receive and organize inventory, replenish supplies, and maintain accurate stock levels. Operate manual pallet jacks occasionally, maintain a clean and safe fulfillment workspace, follow SOPs and safety protocols, and collaborate with team members to meet shipping targets. The role requires dependable attendance, attention to detail, effective communication, physical stamina, and the ability to lift up to 50 pounds.

Leads pharmacy technician fulfillment operations, including team coaching, onboarding, scheduling support, prescription picking, packing, and shipping. Operates and troubleshoots pharmacy automation equipment, monitors quality and regulatory compliance, resolves workflow issues, maintains inspection readiness, and supports continuous improvement. Requires an active Florida Pharmacy Technician Certification, at least two years of pharmacy technician experience, strong attention to detail, leadership ability, and comfort with technology-driven workflows.

Lead earned consumer PR execution: write pitches, secure media coverage, source story ideas, track trends and results, manage agency relationships, draft media materials, and use analytics to quantify impact across Ro's product verticals.

The Manager, People Partner will drive HR initiatives, support Pharmacy teams, coach managers, ensure compliance, and enhance employee engagement.

As Senior Director of People Operations, you'll lead systems and programs that enhance employee experience, managing HR processes and analytics to drive operational excellence while ensuring compliance and scalability.

Pack and ship outbound patient orders per SOPs, build boxes and prepare packaging, assist with inbound shipments and inventory replenishment, occasionally operate manual pallet jacks, maintain a clean and safe workspace, meet daily shipping targets, follow safety protocols, and communicate with team members.

The Fulfillment Associate will package and ship orders, assist with inventory management, and maintain a clean workspace in a fast-paced environment.

Process prescription and OTC orders by picking, packing, and troubleshooting shipment issues. Work alongside pharmacists and cross-functional teams in a fast-paced, high-volume environment to ensure safe, accurate, timely dispensing and excellent patient experience. Must maintain organization, attention to detail, and schedule flexibility.

The Manager, People Technology & Analytics role involves overseeing HR technology systems, data governance, analytics, and improving operational efficiency through automation and AI solutions.

Lead and standardize sterile and non-sterile compounding operations across sites, ensuring USP <795>/<797>/<800> compliance, inspection readiness, quality controls, performance metrics, deviation investigations, cross-functional alignment, training, and scalable operational growth.

Develop, coordinate, and deliver standardized role-based training for Pharmacy Operations at the Romeoville facility. Onboard new hires, create instructor-led/virtual/LMS content, maintain competency records and training matrices, monitor compliance and training effectiveness, support SOP changes and process improvements, and travel periodically to other pharmacy sites.

Pack, prepare, and ship outbound patient orders accurately and efficiently. Support inbound receipts, inventory replenishment, and occasional pallet jack operation. Maintain clean, safe workspaces, follow SOPs, meet daily shipping targets, and assist teammates as needed.

As a Fulfillment Lead, oversee pharmacy operations, manage a team, ensure compliance, and enhance workflows while supporting medication fulfillment.

As a Fulfillment Pharmacist, you will process medication orders, collaborate with healthcare teams, respond to clinical inquiries, and ensure optimal patient care.

Design and maintain scalable backend services, driving engineering excellence and collaborating with cross-functional teams to enhance platform capabilities.

As a Lead Pharmacy Technician, oversee pharmacy operations, mentor technicians, ensure compliance, and manage workflows to fulfill prescription orders accurately.

Design, build, and maintain high-quality iOS applications for patient care. Lead architectural efforts, improve app performance, and mentor teammates.

As Operations Supervisor, you will oversee pharmacy fulfillment operations, mentor technicians, manage workflow adherence, and ensure quality and compliance.