Ro

Fulfillment Pharmacy Technician - Romeoville, IL

Reposted 16 Days Ago

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Romeoville, IL

In-Office

22-22 Hourly

Entry level

Healthtech • Pharmaceutical • Telehealth

Ro's mission is to help patients achieve their health goals by delivering the easiest, most effective care possible.

The Role

As a Fulfillment Pharmacy Technician, you will process medication orders, ensure timely shipping, troubleshoot issues, and work closely with a multidisciplinary team to enhance patient care.

Summary Generated by Built In

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.

Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.

As the Pharmacy Technician, you will be front and center ensuring members get accurate orders on time. This hire is an important role for us to maintain our continually growing number of member orders. You will work closely with multiple teams to deliver an uncommonly seamless pharmacy experience for members.

This posting is for our location in Romeoville, Illinois. This hire is for a Full-time position.

What You'll Do:

You will process prescription and OTC medication orders. This includes picking orders, packing them for shipment, and ensuring an organized working environment.
Work in a fast-paced, high-volume environment
Troubleshoot order and shipping issues in partnership with the pharmacist, operations, and care teams
Work side by side with a pharmacist to ensure the safe, accurate, and timely dispensing of medications
Work with a multidisciplinary team of doctors, engineers, product managers, and more
Find creative, fun, and professional ways to deliver the best possible experience for our patients

What You'll Bring to the Team:

Unrivaled empathy and patience when helping patients
Ability to think quickly and work autonomously
Strong organization skills and attention to detail
Connection with the mission of Ro
Active IL Pharmacy Technician License (Certification - CPhT, a plus!)
High School Diploma or equivalent

Schedule & Availability:

While we strive to maintain consistent schedules, flexibility is required, as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs
Advanced notice of at least two weeks will be provided for any changes to the regular schedule
Please note that shift structures may be adjusted in the future based on evolving business needs

We've Got You Covered:

Full medical, dental, and vision insurance + OneMedical membership
Healthcare and Dependent Care FSA
401(k) with company match
Flexible PTO
Wellbeing + Learning & Growth reimbursements
Paid parental leave + Fertility benefits
Pet insurance
Student loan refinancing
Virtual resources for mindfulness, counseling, and fitness

The hourly rate for new hires in this position is $21.50, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

See our California Privacy Policy here.

Top Skills

Healthcare Management Software

Pharmacy Technician Certification (Cpht)

What the Team is Saying

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The Company

HQ: New York, NY

824 Employees

Year Founded: 2017

What We Do

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.

Why Work With Us

Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.