You will serve as a technical lead for VDIaaS, partnering across Product, Engineering, and Operations to define standards, guide architectural decisions, and ensure consistent design and delivery across private and public cloud environments.
The ideal candidate will have a strong background in desktop virtualization, cloud services, and service ownership, with a focus on delivering secure, resilient, and scalable virtual desktop environments that meet business needs.
You will define and maintain reference architectures, establish best practices, and drive operational excellence across VDIaaS services. This role requires close collaboration with cross functional teams to operationalize new services, enhance existing offerings, and deliver an exceptional customer experience.
What You Will Do
- Design and implement VDIaaS solutions leveraging technologies such as Horizon DaaS, Citrix Virtual Apps and Desktops, and Microsoft Azure Virtual Desktop.
- Define and maintain virtual desktop service architecture, including connectivity models for private, hybrid, and public cloud environments.
- Collaborate with Product and Operations teams to operationalize new virtual desktop services and features.
- Develop and maintain architecture documentation, including design specifications and implementation standards.
- Ensure security and compliance across all virtual desktop environments, aligning with industry best practices.
- Document standards for measuring, monitoring and optimizing VDI performance, ensuring high availability, reliability, and scalability.
- Serve as a technical leader and escalation point for complex vendor or architecture related VDI issues.
- Provide guidance and training to internal teams on VDIaaS solutions and best practices.
- Evaluate and recommend VDI technologies and services that enhance performance, security, and cost-effectiveness.
- Stay current with industry trends in desktop virtualization, cloud computing, and managed services.
Technical Skills
- VDI Platforms: Strong hands on expertise in one or more VDI technologies such as VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft Azure Virtual Desktop, with working knowledge of the othersCloud Platforms: Familiarity with AWS, Azure, GCP, and hybrid cloud architectures for VDI deployments.
- Networking: Strong knowledge of networking concepts relevant to VDI, including VPNs, firewalls, load balancers, and DNS.
- Security: Strong knowledge of security principles, compliance frameworks, and zero-trust architectures for virtual desktops.
- Automation & Scripting: Proficiency in automation tools and scripting languages (e.g., PowerShell, Python) for VDI orchestration.
- Monitoring & Performance: Ability to set and document monitoring standards and optimize VDI performance across distributed environments.
Skills and Requirements
- Bachelor's degree in a related discipline and 6 years' experience in VDI or cloud services. Equivalent combinations (e.g., Master's + 4 years or 10 years without a degree) considered.
- Strong expertise in virtual desktop architecture and cloud-based VDI solutions.
- Familiarity with managed services and service ownership principles.
- Relevant certifications (e.g., VMware Certified Professional - Desktop and Mobility, Citrix Certified Expert, Microsoft Azure Virtual Desktop certifications) are a plus.
USD 134,900.00 - 224,900.00 per year
Compensation:
Compensation includes a base salary in the range of $134,900.00 - $224,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
What the Team is Saying
Cox Enterprises Compensation & Benefits Highlights
-
Retirement Support — Retirement contributions include an enhanced 401(k) with an automatic company contribution plus a dollar‑for‑dollar match, administered by Vanguard. Financial coaching resources and a student‑debt platform integrated with the plan further strengthen long‑term savings support.
-
Healthcare Strength — Healthcare coverage offers multiple medical plan options with in‑network preventive care covered at no charge, plus no‑cost virtual mental‑health visits for plan members and access to Calm, Hinge Health, Oshi Health, and a specialty‑medication savings program. Recent enhancements also include supports for menopause and digestive health.
-
Parental & Family Support — Family supports include flexible PTO, paid parental leave, fertility coverage via Progyny, adoption assistance, and Care.com access with backup care. Additional resources like Milk Stork and virtual counseling for kids and teens reinforce whole‑family care.
Cox Enterprises Insights
Similar Jobs
What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
Gallery
Cox Enterprises Teams
Cox Enterprises Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.
